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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

ebay managed payments does not allow sales of airline drink coupons?

i tried to sell airline drink coupons, but received a message that ebay managed payments system does not support certain items. unable to list these coupons for sale. why? will this become available later? anything else i can do to list the coupons f...

listings with variations

I've made a couple Listings with Variations and entered the individual quantities for each size. both listings show the incorrect quantities in the listing area where a customer would choose size, color, quantity. Here are some pictures of different ...

Unpaid item case

Why do I have to wait 4 days to open an unpaid item case? I had an item for auction, someone won the auction and now they aren't paying but I have to wait 4 days to relist the item? Why isn't the time to open a case up to the seller? And if I cancel ...

Closed US Store and opened Canadian store without my permission.

I'm a Canadian seller who wrote into a seller discussion early June regarding the 13% Canadian HST on my US eBay store. I have US currency and paid through PayPal. My question was answered by an eBay representative saying I need US currency. I wrote ...

Is there any buyer scams using the Global Shipping Program?

An Russian buyer recenlty won my laptop because I forgot to uncheck "Global Shipping Program" when I list my item. This buyer is a member since May, 2017 and has 6 feedbacks. Does it looks like a scam to you? What should I do? Ship the item or refund...

Why the differences for views and watchers between mobile and desktop sites?

So, I've been looking at my for sale listings through the ebay app, as well as checking on them through my laptop browser. The number of views and the number of watchers are different on these formats. Which is correct?

All time low invoice $1.94.....

My 7/15-8/15 invoice of $1.94 was a 20 year low. Could a $0.00 invoice be far behind??

eBay asking for German VAT number but none of the criteria applies to me?

Hi everyone, Has anyone else received this rather threatening email from eBay? "In the light of a recent change in German VAT law, we have reviewed your eBay account. Based on the nature of your trading activities, we assume that you no longer act as...

Resolved! Buyer threatened to close my account.

Recently I sold a phone case which ended up being poor quality. So the buyer told me why the quality is that bad and he went off on me and I told him I would issue a refund immediately. Now he is threatening to remove my account because of this one m...

ad fee - not refunded on cancelled transaction unless seller calls in

fine phone call with ebay's finest customer service. the ad fees are not automatically refunded to seller on a cancelled transaction unless the seller calls in. i had a sale today, with a bad address which gave 2 errors in shipping labels,-- 1 -- wan...

What was the mood and feedback at eBay Open this year did you go?

I did not go to eBay open this year. What was the mood of long time top sellers still sugar and spice and all things nice. Were all the top sellers still cheerleaders for eBay. Were sellers expressing concerns or disappointment with the platform chan...

eBay screwing sellers once again...

To all who sell items on eBay. Be aware that in their infinite stupidity they have "updated' how they handle "Buy it now" items. They are now automatically relisted if they do not sell, which results in the seller being charged insertion fees if they...

Ebay Policies

Why is it:A buyer thru ebay messages can cuss you all they want and nothing happens?A seller can cuss a buyer thru ebay messages and you get a warning message?Offering 30 day returns vs 14 day returns suppose to put you higher in best match but It do...

Resolved! Buyer left negative feedback saying I "DId not sell the item" because I cancelled his order

He attempted to order internationally, and I do not ship outside of the US, so I cancelled his order prior to any payment being received. I had one potential buyer prior to this guy who wanted me to ship to the UK and I added an option to ship to the...

Resolved! Items not showing up in store or "view sellers other items"

Good evening. Wondering if anybody else is having this problem. I currently have 218 active items according to my seller hub, however when i click on my store I only show 129 items as being for sale. This number has been fluctuating all day...anywher...