Selling

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How is CS to address an app issue when they never have access to an iPad or iPhone?

Exhausted having to explain to CS what app problems or issues I’m having when they NEVER have access to the app. I do NOT understand this at all. I’m having an issue with the app. CS says to go to the website. Huh? Why? CS says they can’t see the app...

Business internet account

Are you legally required to have a business/commercial account for selling on ebay ? I'm not a big seller and have a residential account. Husband is concerned that online selling requires a business account.

Combining 2 invoices for shipping, Help Please

Hi All,For the first time since the new shipping page I have 2 orders to combine. They were paid for seperatly and I can not figure out how to get them to combine for shipping. It used to be fairly easy but I can't seem to get it done now. Any help w...

Sellers beware

Why is it as honest sellers charging very reasonable shipping cost eBay still chooses to charge a sellers 10% of our shipping costs so we go even further in the hole. As many of you sellers are like me we charge actual shipping costs and not shipping...

55 (!!!) REQUIRED Item specific when listing sweaters?!? WHAT THE FUDGE?!?

Went to finalize a draft of a Ralph Lauren women’s sweater this morning. there are now 55 (yes I counted) required specifics I have to enter before posting. Some I understand, like size, material, brand, style, etc. Most are ridiculous:Character?Char...

Huge sales drop since opening our ebay store.

Ok i know there is eb and flow in business . Been a manager for 20 years and part time flipper for longer. But weirdest thing has happened . We started our own business in july . Started ramping up in august , had a good august . End of august we ope...

Photo copyright infringement question

I’ve looked at the user agreement and I’m wondering how ebay can add their own images to our copyrighted listing photos? Can anyone point me to the policy where ebay can add graphics to our copyrighted listing photos? Thank you.

Using an ebay promotion to sell and strategy question.

Good morning,I need a little advice from experienced sellers.I do not have a store (casual seller), but would really like to take advantage of one of the few ebay promos that saves a few $.I have a specific listing, BIN only, $475 that would cap at t...

Estimated delivery and shipping method

So, eBay in its infinite wisdom - as has been discussed previously - shows the shipping option they decide is appropriate rather than what we, the sellers, enter. Yesterday I updated some listings to add a second shipping option. When I checked my li...

Tried VOLUME PRICING so I must be doing something wrong

I don't know when I started to use Volume Pricing, but it was working back then. Yesterday I looked at several of my listings and the Volume Pricing was not there. So using Seller Hub, I check the UNSOLD listings I want to relist. I click RELIST. I t...

Resolved! All of my pics will not load I am getting a file corrupted message of SD011 HELP! TYIA

What's the nicest experience you've had with a buyer?

We all read horror stories from sellers on these boards of buyer scams, threats, and rudeness. It can leave us disillusioned and pessimistic about our world. This is a difficult selling environment, void of personal face-to-face contact and is solely...

Resolved! Russian Federation Buyer but Shipping to Delaware

Hi - I had someone put an offer on one of my items and in the Details of the offer it says : Ship to:19720, New Castle, DE,United States But when I click on the buyer name who has 3 positive feedbacks since 2016, it says based in Russian Federation. ...

Resolved! WHY NOT BLOCK RIDICULOUSLY LOW BIDDERS?

I have been a happy seller here for a decade but I got serious 2 years ago. I have about $100,000 in inventory listed mostly in collectables. Most customers, I have found, are honest, reasonable people looking to make a good deal on things they would...