Selling

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Resolved! Here is how to report price gouging

Go to the report item link: Choose listing practices from the drop-down menu. And then choose search and browse manipulation. Then choose search and browse manipulation again It will ask you for a reason:enter the following PRICE GOUGINGCOVID 19 I ha...

Here's a good one.

Received a bid on an auction item ending in less than 2 days from a 0 feedback bidder. Account was just registered yesterday. I usually try to find out more about the bidder by using the "Find contact information" link on the Site Map page. Punched i...

Buyer opened a return for multivariant listing because they didn't receive all the variants

This is ridiculous that I have to pay for a return label because the buyer didn't understand that they were only buying 1 variant and not every variant. The very first line of the listing says "select the variant you want from the drop down menu" I g...

Combining insurance after buyer pays?

I can’t figure out any way to do this, but maybe someone knows... I had a number of auctions close for books in the same afternoon and while I instruct buyers to PLEASE wait until ALL of their auctions close, if they are closing on the same day, so t...

Stealing Listings

I know e-bay have changed their rules about other sellers taking your images and text and using them as their own but one seller I have discovered has taken this a stage further.They have at least 3 of our products for sale using exactly our pictures...

Reminder Post: Community Chat, April 22 @ 1:00 pm PT - General Topics

Join the Community team here at 1 PM PT on April 22nd for our Weekly Chat with eBay Staff. We don't have a specific topic this week, so please bring any general questions you may have about buying or selling. The chat will be open for questions from ...

Higher percentage than normal of buyers driving me crazy...

What I really hate is repeating myself. I even repeat myself half a dozen different ways in case there's a comprehension problem, or some buyers have general anxiety, so I do my best to appease them and let them know everything's OK with the purchase...

Resolved! Variations question

I have hundreds of CDs that I am going to be listing and I discovered the variations feature. The Ebay help was not that helpful but I did figure out how to do a listing where I vary the name. I noticed that my listing does have the drop-down availab...

Resolved! Suspicious Buyer

Hello everyone, I am moderately new to eBay and currently in the process of selling my second item. After posting my item yesterday evening I received an offer almost instantly for $44 instead of my asking price of $44.99. With this offer also came a...

Add Email to Receive when Item is SOLD

I would like a different email from the one I have registered to also receive an email when an item is sold, my question is what email should I edit on the "Delivery Options" for that to happen? Thank you!

Seller account restricted for seemingly no reason

Hi, So I'm incredibly frustrated. Over the past little while, I've been selling on eBay. Recently I sold a lot of items in a short period of time. Although I would think eBay would be happy with this (as they get a nice cut of my profit), instead the...

price gouging on game console items

I bought a Logitech G29 racing wheels just a few months ago and I was looking to possibly buy another one and while I only paid $249 for mine the last time out, these same items are now ranging from 500-700 dollars on ebay. These same items have a su...

Refund failing

I ran into the failed refund due to PayPal taking un-refundable fees out and leaving a low balance and not enough to refund the amount that came in. No problem - I loaded funds into the PP account and waited until they became available - THEN refunde...

Buyer claims damaged item and sent photo of completely different item - what can I do?

Hi, I'm an occasional seller and haven't had something like this happen to me before. I sold a vintage clock radio for about $70 that was in great condition, packed it very carefully, and now have received a message from the buyer stating that it was...