Selling

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How to keep "sold quantity" after a product is relisted

Hi , I have a product that has been relisted recently(same sku and upc) , but the sold quantity is 0 and the comments are available.I just want to figure is it possible to keep the sold quantity ? For example, we sold a product with qty 10 and after ...

How do I edit items in my unsold folder?

I would like to be able to edit or bulk edit items that are currently in my unsold folder. Then, if I relist or sell similar, all I have to do is select all and upload/publish. Thank you for any advice.

Starting the new year off right with a "Refund Not Received" case through PayPal

Back at it again. Brand new buyer orders $30 item the night of Dec. 27th. It is shipped with tracking Dec. 30th. Buyer messages me Dec. 31st stating that he "sent an email to eBay to cancel the order because he didn't need it". I responded saying tha...

Why does ebay put estimated time for delivery and don't take into account your handling time??

I recently had two separate buyers asking if their packages would be there by the 7th. My handling time i changed it to 3 days or 5 days for handling because I have had a lot going on. I try to ship next day but I can't do it always next day the past...

Items I sold were damaged prior to shipping

Hello All, I recently sold six record albums to a single buyer, but they were damaged in my home when I had a water leak ruin the albums sold and others not listed. The buyer has not yet paid for the items. Can they leave negative feedback if I cance...

WHY are watchers wiped out when eBay automatically relists an item?

Is this conducive of eBay's and our revenue? I realize that in the buyer's WATCHED ITEMS list, there will be a note, "Seller relisted this item," but not everyone knows how to locate the relisted item or does not like this feature because it involves...

If you don't continually list, you will not sell ......

One thing that I have absolutely concluded (from my own and competing stores) is that if you don't continually list new items, your sales will plummet. There seems to be something in the algorithm that limits your listings exposure (or drops them way...

Top Rated Seller Final Value Discount

I am looking at my December Invoice and I only received a 6 percent discount off my final value fees instead of the 10 percent I should receive as a top rated seller. Why would I not receive the complete 10 percent?

Are EBAY 'fixes' generating more sales for you?

How's sales for you? Better? Mine are still slower than past history. I expect I can't get around revising all listings with the hope that will help.

Report a person that has not made a purchase

How do you report a person who has not actually made a purchase? He asked me questions about a product that were inappropriate. It was a Barbie and he wanted to know if it was ok for a boy and then asked if the clothes came off because the boy would ...

Ebay is telling me to ship to a different address from Payment page

Here's something that's up for a huge debate huh. I recall recent hoopla about whether or not to ship to a buyer's "new or corrected" address if asked thru ebay messages. Many argued you won't be protected, many mentioned you would if you just add mi...

Buyer wants refund on item they didn't pay for(already filed unpaid item case)

The buyer won the bid for the item but never got around to paying. I contacted them to see if they were planning on paying, and recieved no response. I filed the unpaid item case, and won cause they didn't respond. Now they have opened a case asking ...

Resolved! wrong address or scam?

A person bought a book I was selling. They messaged me saying that they wanted it sent to a different address. Before buying the postage, I edited the address according to the message. I even confirmed it was correct on the shipping label when I prin...

Resolved! Blocked Bidder Using Other Account Won Some Auctions

Hi All, I have a bidder for whom I've blocked literally 15 accounts win two of my auction items with separate accounts. This time he actually paid, but he's a known scammer and I want nothing to do with these transactions. As I understand it, I can j...

ebay sales tax submitted 11-4 to 11-7 2019

Hello- I am a CA seller who uses Go Daddy bookkeeping. I have noticed a few strange transactions from the period of 11-4 to 11-7 under Business Expenses, sales tax submitted. I have 6 transactions, 2 are CA and the rest are other states. Here’s what ...