Selling

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Appealing Service Metrics

@Anonymous I've reported a couple of false snads and have already issued refunds. How long does the reporting process take for these snads to be removed from service metrics?

No touch baby thermometers, are they allowed on ebay?

No touch baby thermometers, are they allowed on ebay? I ask this time because without checking I put KN95 masks up only to find out they are banned except for a few preferred sellers. Now I am stuck with masks and I don't want to get stuck with baby ...

Same buyer buying 1 cheap item every week to 10 days under different ID's

Am I paranoid or what?Had a buyer buy a cheap item on 4/20 and paid with no problemSame buyer purchased another cheap item under a different ID on 4/30 and paidSame buyer bought a 3rd item on 5/7 under a 3rd ID and paid.These are brand new ID's for e...

Exactly what are the qualifications to "become eligible" to promote an item??

Hello everyone,I am very frustrated with Ebay and their customer dis-service system. I have been a seller on ebay off and on for 21 years. Depending on my work load I can go long periods of time without selling things. I came back to selling in April...

Please help me understand the new Manage payment plan

There is so much talk with the new manage payment plan about getting the funds from the buyer before shipping the item.....Is it going to be the same as with PayPal....A buyer purchases or bids on your item, when it is paid for, ebay tells you its ok...

Resolved! How request additional shipping funds

I made a sale today and the buyer requested to pay for expedited shipping. I sent the box priority express and it cost me an additional $25. I know she is good for it, but cannot find any way to request it since all traces of email addresses are gone...

Is This Allowed?

Seller is re-bottling chlorhexadine 4% into unmarked spray bottles and selling it as part of a sanitation package at an inflated price. In addition to the outrageous price his cleaning bundle has been listed for, one of his pictures shows a gallon ju...

"Awaiting Delivery Scan"

I had a buyer buy $800 worth of items from me. I shipped on the 19th of April, insured for the full value. Buyer was going to need to sign for the item.Last tracking info:April 24, 2020, 7:10 amOut for Delivery April 24, 2020In Transit to Next Facili...

Resolved! What happens with seller if item got lost?

Hello, I would like to know what happens if item got lost?Do I need to refund buyer and will I get any money coverage from Paypal/eBay?I mean,if I refund buyer and item got lost,should I have some rights too?I'm new seller so I don't have experience ...

Good news for sellers.

If you don't feel like taking your own pictures and writing your own description...not to worry. Just use someone else's on eBay. Its ok now, and no longer a policy violation. See today's Weekly Chat. The first post is from the user that is having is...

Resolved! Bad buyer, what to do?

I sold an old gateway laptop for part and repair. The buyer received it almost a month ago and today messaged me demanding a refund saying it arrived damaged (a chip in the corner) & I’m floored. They had it a month and I packaged it very carefully i...

How is this? even if seller doesn't accept returns the buyer can return for full refd + ship both wa

What is the point of a seller having the option to not accept returns if the buyer can return the item for full refund plus shipping cost both ways?I had a buyer open a case to return an item. They had the item for 8 days then decided they didn't lik...

Resolved! Frustrating things I see as a buyer

There's a lot of posts lately about how sales are down or very slow so far this year. So I'm going to offer some personal insight into the problems that bother me most, when I have bought an item or am considering buying something. I am mostly experi...

Can't sign into my account to list items

Is anyone else having problems logging into their accounts to list items. I can log in to see my listings, but when I try to sell something, it asks me to log in and it's not working. It's the same saved password on Google Chrome that I have. What is...

Issue a partial refund?

I would think this would be obvious, but I can't find it... I normally list international shipping as some stupidly high amount, because I don't want to deal with it. Well someone bought and paid the stupidly high amount I put in there ($75) but the ...