Selling

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eBay please stop including Shipping Fees in Seller 'Order Earnings'... it is misleading

Why is eBay doing this? On the Order Details page, for the Order Earnings, they leave the shipping included in the total, to make it look like a higher amount. This feels intentional, in an attempt to 'soften the blow' of seeing what we actually earn...

Sweden is a high risk country?

Items can’t be listed in this high-risk category, as these products may pose a risk to the eBay community. For more information, see our High-Risk Category Policy. If you want to request approval to list in high-risk categories, email hisappeals@ebay...

Please help “your account is currently limited”

Hi, This issue has been ongoing for years. I used to sell multiple items on eBay and everything was going great. At the time, I had a friend—based outside the U.S.—who helped me manage the account and listings. One day, eBay restricted my account, an...

How would you reply to this?

Just received this message from a buyer. Order was placed Thursday 4/10, and Shipped Friday 4/11 within my 1 Day Handling time.Shipment is to Florida, tracking last shows it in Georgia on Tuesday 4/15 so seems to be right on track.Curious how I shoul...

Buyer ask to delay delivery

Hiya My buyer has asked to delay delivery of their item until the 29th April, she has paid for the item through paypal. How does this affect the postage labels and my ratings as a seller??? Thanks

Resolved! Ebay does not allow sending PDF files

I think it's ridiculous that ebay does not allow sending pdf files between sellers and buyers. Every once in awhile we screw up and we send a book to the wrong customer. That usually means two customers have received the wrong books. To remedy this w...

Ebay Promotion Percentages

I just listed an item on Ebay and Ebay is advertising for me to let them 'promote' the item in exchange for an increased Ebay percentage fee deduction if the item sells. Does anyone know what the 'promotion fee percentage' fees are? I'm sure Ebay pro...

Hard lesson!

After mistakenly listing an item’s size, a buyer asked for a refund, sending a photo as evidence. Of course, I accepted the return, and as it was my first return, I mistakenly sent the refund for $130+. Buyer asked for a shipping label, which I purch...

Resolved! Coming & already here: a tariff surcharge

Yes, companies are putting the burden directly on consumers.US companies are adding tariff surcharges to bills due to trade tensions.Key takeawaysIn response to ongoing trade tensions, several US companies are now adding tariff surcharges to customer...

Facebook Marketplace Opt Out

Anybody else try to opt out of Facebook Marketplace yet ? I tried with automated assistant this morning & just got run around in circles with nothing pertaining to opt out option.

Negative feedback for delayed mail

Does ebay no longer allow sellers to request negative feedback removal for mis-routed or delayed deliveries? Years ago I remember sending in requests to have feedback removed if it was out of the sellers control. I don't see that option anymore unles...

What DO you think of the Most selling Save Category ?

What DO you think of the Most selling Save Category or Categories?

eBay Magical AI Listing Tool Now Available for Personal/Private Accounts

Back in September 2023, CEO Jamie Iannone wowed investors with a mocked up demo of the "Magical Listing AI" experience they had been working on in employee beta where, importantly, he claimed the tool would allow sellers to "just take a picture and l...

Resolved! How do I remove local pickup from shipping options?

Throughout my entire time on ebay, I've never allowed local pickup. I just noticed one of my items said "free local pickup" under the shipping information on the screen that customers see. When I went in to edit that listing, the local pickup option ...

Resolved! Buyer Cancel Because of Wrong Payment Info

A buyer cancelled their order because they put the wrong payment info. eBay now wants to charge me $22 for the promoted listing fee. Is there a way to get this waived because of the reason for the cancellation. How would I go about doing this? If I “...