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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! A NIGHTMARE STORY.

Hello just want to hear from others. i feel like a fool. i got played .and lost So this my little nightmare story .Sold a Lalique bottle from my Lalique collection. Lady found a imperfection on the base.asked for refund immediately without me getting...

Selling items over $750 internationally... is it safe?

Just wondering is it safe to sell items over $750 from the US internationally? Is there any way to get a signature confirmation with any form of international shipping?

Buyer demanding a refund for a delivered item that they claim they did not receive

I recently sold an item, shipped it and it was delivered per USPS tracking. [I copied and pasted the address from my notification e-mail.] The buyer is now claiming it was not received and is demanding a refund. I offered a partial refund, and the re...

False SNAD claims are getting ridiculous.

Well, they were always ridiculous, but I've seen a dramatic uptick in them lately. 9 false SNAD claims in the last two weeks, to the tune of $452.91 in shipping expenses, not to mention PayPal's new non-refundable fees, packaging materials, time and ...

Are there rules about rude messages from buyers?

Lately I have received some rude messages from customers. One person bought a used $5 top from me and apparently I overlooked the inside of the top had been hemmed. She proceeded to call me a liar. Accused me of false advertising. I offer money back ...

I think I rolled over, over FB

Got an angry message saying my description was deceptive. I disagree but he made a pointed reference to my feedback and I refunded him. Now I think I probably just trained him to be aggressive over buyer's remorse and I should have offered the refund...

specifics still disaster

I read carefully yesterday's Ebay announcement and saw no where was color addressed. Relisted 65 items just now and 49 had the color either there or missing completely but could not relist until I entered the info again. Instead of helping sellers Eb...

Selling limit restrictions

Is Ebay in touch with reality? I got marked down last month (and my seller platform restricted) as an item being listed both on ebay and elsewhere got sold elsewhere and before I could take it down off ebay, someone bought it. I therefore apologised ...

Losing Top Rated Status due to Local Pick-up tracking defects?

"Local Pick up" and "Cash on Pick up" are stated in my business policies and in EVERY one of my listings...yet, these transactions are STILL showing up as "tracking defects" (Item not shipped) on my performance review. I have called Ebay several time...

Seller Hub not updating sales data

HiIs anyone else having this issue? Our sales data (money chart) has not updated all day. Does anyone have any info on this (have reported it at 2pm but have not had any feedback yet)) - very frustrating, particularly when combined with a major slow ...

Resolved! Why isn't anyone leaving me feedback?

I started reselling things on eBay this summer. I've missed doing this and find it fun and relaxing unlike my full time job. Anyone. I've sold 5- 10 items in the last 3 1/2 months. But, I've only received feedback from one person. I had the mindset t...

eBay New Spec Identifiers are designed so poorly !!!!! unrelated identifiers in every listing!

eBay new specs identifiers in listings are so poorly designed, there are unrelated identifier with subject to listing and forcefully you have to fill unrelated information so Algo can read it, i guess eBay you need to higher some more better design t...

a few selling/account issues

Just a few issues/questions: I was selling at a flea market this weekend and sold one item that I have listed on eBay. It is a quantity item and in the past, I just changed the quantity on my phone app. This time when I tried, the quantity section wa...

Resolved! picture file corrupted prompt when trying to load pictures?

Just started doing this annoying prompt. Suddenly. Tried different pictures twice now. Keep getting the prompt that picture file is corrupted. The item is a mailbox magnet cover. Could a magnetic field be messing with my camera? Pictures simply will ...

Sales down 50% since GTC Change...NICE!!!

Well its official...Since the wonderful GTC change was released? My sales are now down by 50%...Thank you eBay!!! And I do not want to hear: 1) It's the time of year, NOT the GTC change BULL **bleep** !! Ok...I am selling high ticket EXTREMELY popula...