Selling

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Can't cancel order once marked as shipped? How do I do this now. No option to do so.

I have a buyer who makes a purchase and I print the label shortly after. After printing the label, I see an email from Ebay that the buyer wanted to cancel their purchase but could not because I already shipped. I now how no option anywhere to cancel...

Resolved! Troublesome buyer keeps claiming his items did not arrive.

I sell slides. I have mostly repeat buyers. I have a buyer who has sent me 4 emails in the last 3 months claiming some of his slides did not arrive. And he will wait like 4-6 weeks before claiming this, even though mail only takes 3 days. But strange...

Fedex delivered to wrong address and I have to pay?

I sent item, but Fedex didn't deliver. It was supposed to go to FL, but it never left NJ. Tracking says delivered in NJ. Buyer opened a case, and Ebay ruled for him and is giving him a refund.... Obviously Fedex screwed up here... what can i do?

Giving your customers a free gift.

Have you ever given your buyers a free gift? Sent them a little something extra? Sent them 11 widgets instead of 10? Give them a free sample? You would think they would be smart enough not to mention it on your feedback. "Fast shipping, great item an...

How do you have a feedback removed or edited?

Someone left me positive feedback, but his comment was very negative and in accurate, he said he made a mistake, but according to him he can not change it. "Never received it. Doesn't show shipped. Seller doesn't respond." The fact of the matter is h...

Found flaw in item, buyer not responding to messages - ship or cancel?

I was about to ship an item I sold and realized it was a different color model than I had originally thought. It was this in between bluish purple color, and originally when I researched it, the brand's website only had one that looked like it matche...

Using a reference to increase your selling limits...

This is just an FYI to share some information I have. As has been previously posted, my partner got involved in my stamp selling business by splitting the cost of stamp albums with me, and then I do the work to list them (what I was lacking in was mo...

Sourcing in the Month of May

So I did most of my sourcing in December and January. At that time there were deals to be had. Everyone was preoccupied with Christmas spending and after Christmas credit card bills. I got into a few bidding wars where I lost something that looked pr...

eBay Please Stop Checking International Shipping On My Listings

This is a old topic but PLEASE STOP. When I relist a item or make a new listing I have to uncheck the International Shipping option. If I wanted to ship international I can check that option. I do not need your help. I was making some new listings an...

1099-k Tax Form

I have sold close to the 20,000 and 200 transactions this year but I am not a managed payment seller yet. Will I get a 1099-k or does it start over when I become a managed payment seller?

How to get product reviews on an Item that I manufacture myself?

Is there anyway to get product reviews on an item that I make myself? I have nothing but good ratings as a seller (100%) and a lot of people mention how great the product is when rating me as a seller, but I would really like reviews available on the...

Buyer's offer was canceled when he made a bid immediately after, so how do you accept the offer?

A buyer made an offer of $15.00, and then immediately put in a bid for $8.90. The bid instantly declined the offer. When I looked at the offer, couldn't understand how the offer was declined, as I didn't do it. Sending a message to the buyer, that I ...

Duplicate listings in both the SOLD and ACTIVE pages.

Just sold an item that was a Buy it Now and Best Offer. The buyer paid for it. Soon after I noticed that the item was in both the SOLD page and in he ACTIVE page. Someone else wrote me asking for information about the item because he wanted to buy it...

Ebay Community - RISE UP - Stop profiting off this crisis and HELP

The Ebay community has tried to always be one of support, encouragement, and help. The sellers who are selling toilet paper for outrageous prices do not reflect the values of this selling platform. Lives are being lost, people are fighting to live, o...

Selected the wrong shipping service as the seller..

What do I do when I selected the wrong shipping service as the seller? I accidentally selected "media mail" for a video game when I meant to select "first class".