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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

EBAY NEED TO STOP FEEDBACK EXTORTION

Here is the issue that exist which ebay need to addressBuyer buys item and say item is defective or something is wrong with the item it's not working and leaves you a negative feedback. The seller offers free returns and ask the buyer to return the i...

Resolved! ACCOUNT BELOW STANDARD

as of today my account is below standard........because i have had 3 out of 908 transactions cases closed without sellers resolution.....how can i get this back above the "ABOVE STANDARD" bracket or can i not........all 3 have been not refunded as to...

"Does not apply" no longer required for items without UPC in certain categories

According to the eBay announcement- In certain categories, UPC product identifier will show as a required field with no “Does Not Apply” option. If you do not have a UPC, please leave the field blank and do not insert random numbers. Does this mean w...

Resolved! Sponsored Listing Question

I would like to start this by saying that it is NOT a complaint thread. I am genuinely looking for help only.Thank you kindly in advance. My issue: I have set most of my listings to be sponsored several weeks back. Today I am searching for my items a...

Resolved! Buyer didn't read descrip and wants refund - am I wrong to just say no?

Item is https://www.ebay.com/itm/Eaglemoss-LARGE-Enterprise-NX-01-8-5-inch-XL-Model-Star-Trek/174055499247 First, I mention it does not have a stand right in the item specifics.Second, I mention it does not have a stand in the very first line of the ...

Worth the time to provide clothing measurements?

I've always provide multiple measurements for all clothing items I sell most of which are under $20. But lately I've had more than a handful of buyers claim INAD for inaccurate measurements. I even put a diagram in my listing with a detailed descript...

Ebay hates apostrophes

This has always been there since as far as I can remember. But you ever wonder why ebay removes all of the apostrophes (and I forget if also other punctuation marks) when you type in the Returns Details text fields? I wonder why. I think they also do...

International false SNAD

Welp, a long time coming. I can't remember if I've gotten an international false SNAD who actually returned the item to me. I don't have free returns for international. The buyer first messaged and complained that the Small they got was too small. Th...

What is wrong with eBay these days? Why is everyone seeing lower than normal sales?

So this month has been one of the worst months on the site for me and many others. No matter who you talk to in support they deny anything going on and want to blame us sellers for our low sales numbers. I have a hunch that these issues with item spe...

PayPal cancelling accounts, conducting business without PayPal

PayPal recently cancelled both of my PayPal accounts last Monday and they will only state I violated their policy agreement, no further explanation as to how even though one account wasn't even being used. Two days later it's all over the news about ...

stealth coupon?

I don't spend much time in My Ebay: Summary but happened to be there and notice a coupon good until 10/28 for $10 off a purchase of $50. If it works I will probably order some packing supplies that I always need anyway. I didn't get an email about it...

Resolved! HOW CAN I ADD A PICTURE FOR EACH OF MY VARIATIONS

I am trying to list an item that has two attributes, its bracelets with different colours & different charms. But I am running into a problem with the photos it will not let me add photos for each item, so is your choose green bracelet with candy can...

Help! Buyer Claimed I sent him an empty box! out of $1500 :(

Hope someone can help me I sold a Laptop for $1500 buyer claims he got an empty box. I called Fedex to start a claim because buyer seems honest and has good feedback. We go back and forth messaging to be patient with me until I hear from Fedex. Buyer...

How do I send in a positive review of a cust serv rep

I just had a hero of a customer service rep help me on the phone and I would like to send in a note that hopefully his supervisor might get to see. He was so patient and took time to help, and as so many reps don't bother I want to put it on record h...

Repeated Malicious Bids From Same Buyer From Multiple Accounts, I can't keep up.

Hi All, Some of this will seem hard to believe, but there is a bidder who seems to have a grudge against me and other sellers of the same card game. A few months ago, after I blocked this person for sending repeated lowball offers, often with hostile...