Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

PayPal cancelling accounts, conducting business without PayPal

PayPal recently cancelled both of my PayPal accounts last Monday and they will only state I violated their policy agreement, no further explanation as to how even though one account wasn't even being used. Two days later it's all over the news about ...

stealth coupon?

I don't spend much time in My Ebay: Summary but happened to be there and notice a coupon good until 10/28 for $10 off a purchase of $50. If it works I will probably order some packing supplies that I always need anyway. I didn't get an email about it...

Resolved! HOW CAN I ADD A PICTURE FOR EACH OF MY VARIATIONS

I am trying to list an item that has two attributes, its bracelets with different colours & different charms. But I am running into a problem with the photos it will not let me add photos for each item, so is your choose green bracelet with candy can...

Help! Buyer Claimed I sent him an empty box! out of $1500 :(

Hope someone can help me I sold a Laptop for $1500 buyer claims he got an empty box. I called Fedex to start a claim because buyer seems honest and has good feedback. We go back and forth messaging to be patient with me until I hear from Fedex. Buyer...

How do I send in a positive review of a cust serv rep

I just had a hero of a customer service rep help me on the phone and I would like to send in a note that hopefully his supervisor might get to see. He was so patient and took time to help, and as so many reps don't bother I want to put it on record h...

Repeated Malicious Bids From Same Buyer From Multiple Accounts, I can't keep up.

Hi All, Some of this will seem hard to believe, but there is a bidder who seems to have a grudge against me and other sellers of the same card game. A few months ago, after I blocked this person for sending repeated lowball offers, often with hostile...

eBay Turns to tech students to help build product catalog

Interesting read this morning. https://www.ecommercebytes.com/2019/10/21/ebay-turns-to-tech-students-to-help-build-product-catalog/

Cannot add best offer to listing

Does Ebay have the system setup to where listings with multiple quantities and variations cannot have best offer as an option?

Buyers on strike??

Are eBay buyers on strike or protesting or...….. something????! lol 26 sales last week. 3!!!! this week. 3??? Some days, it seems views do not increase at all or by only 1 in a 24 hour span. Don't want to hear the "in demand" comments. 26 sales last ...

Automatic Renewals

Since Ebay forced the automatic renewals upon the sellers I have found the process to be more time consuming. Also it has caused a drop in sales for us. Not sure exactly why. Anyone have an idea? The only reason behind this policy that I can figure i...

Prices Unfairly Driven Down

I think this is how it's working...Two sellers list the same item at $100 with a Best Offer. One seller accepts an offer for $80.Ebay will now suggest that you lower your price to $80 WITH Best Offer!I know, some sellers will say ignore eBay. But eBa...

Confused by Update...Am I to add new specifics to all 1,000 listings one by one?

So I have a store account with roughly 1,000 listings. Different sport and non-sport cards, sets, and lots. I read through the glitch update posted October 15th. But I'm confused. Am I to update each listing one by one? Or am I supposed to be in a ho...

Ebay now allows buyers to ROB SELLERS!

I got off the phone today with Ebay customer service. She said that since I sold over 150 items on ebay I am no longer covered for return fraud. The buyer purchased an item from me and sent back a different item. I provided pictures for evidence but ...

Final Value Fee

Why doe final value fee include shipping amount, and then a separate value fee is charged just on shipping.

Dispatch now overdue message on pre order

Hi i have sold an item that is pre ordered for next year i have made it very clear it does not come out till February 2020 i have told the buyer this but i am getting a message of Dispatch now - overdue is this something to worrie about do i need to ...