Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Buyer didn't pay

Buyer made an offer and didn't pay after accepted. Waited two days for them to pay then opened unpaid item case. Had to wait another 4 days to close. Lost 6 days of selling on a somewhat high value item due to stupid buyer. Never so much got a messag...

"I urgently need this here by Christmas"

Worded in many different ways, this is the majority of my increased buyer messages. Some of them are sent by potential buyers (not purchased anything) and MANY of them are by buyers who purchased despite their displayed ETA is after Christmas and the...

Resolved! Clothing sales dramatically down.

I am relatively new to ebay, but have done relatively well considering I am a newbie. I have tried to follow advice from community discussions and researched items before posting them. I tried to take good photos and provide lot of information. I che...

Why is there no seller protection against a scam? Or Advice on what to do next.

So I had an item up for sale. Someone bought it and asked me to send an invoice because 'she' wanted a faster shipping option. I did so. I recieved many emails from paypal that stated the invoice was paid and that it was okay to ship the item. I ship...

What is this "Promote Listing" feature?

On my Manage active listings page I see my items are Eligible to promote. What does promote mean? I have a few items that have been listed for a year or more so if it will help sell them, great. For example, a $100 item, the trending rate is 3.10% wh...

Why did I buy that?

How many of you have had the experience of getting home and looking at what you had just purchased to sell, and saying to yourself, why the bleep did I buy that. Please say yes and make me feel better. Sometimes I say to myself, "you idiot"!

Resolved! Ebays new sales tax charge 2019

Not a big store or anything and sold maybe a few items this year but wondered about the change that happened with the inclusion of sales tax now on the transaction end. So since there is tax added now, that means that the final selling amount is incr...

follow up shipping forgotten manual, can i buy & print another usps label through ebay?

or will it count that as shipping late? thanks.

Held Funds - Delivered in Person (no tracking) - Buyer Marked Received and Pos Feedback

Hi, as title says, I delivered my sold item in person, as we live in the same city. I told the buyer he should bring cash but he paid via PayPal instead (thinking he was being helpful by paying early instead of upon receipt of the item). Unfortunatel...

Buyer Return Different and Activation Locked Phone

Basically, I sold a phone, buyer claimed it was different, returned "the phone" and got a refund as immediately as the tracking said delivered. All right nothing new there. I was about to relist "the phone" while being as clear as possible so this ti...

Change item to local pickup

At Thanksgiving I had someone ask about an item, indicating they were interested in a book I have for sale and that they would be in our area. I sent a few more pictures and they went silent. Now they are here in town 5 minutes away, and want to pick...

ADD a Listing Online today with Ebay...NOPE!

On the Fritz, big time...Can not add a listing....hmm..Cutting those data meta tags to save money I guess....

Siding with the buyer

I understand EBay’s need to protect buyers. Without buyers, EBay can’t exist. But, without sellers, EBay can’t exist either. I find EBay’s treatment of seller’s despicable. I had a buyer tell EBay he never received the product. EBay never contacted m...

How do I sell if my ebay account is on ebay.com, but my Paypal account is in a different country?

I can't find any information about this, and the customer support number says "We are currently upgrading our system and cannot take your call now..." (for the past 2 days). How can I find this information from somebody knowledgeable at ebay? Is ther...