Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer is abusing eBay's protections, and is forcing me to accept a return on a non-returnable item.

I sold a smartwatch. The item was listed as non-returnable. The seller opened a return claim against me, saying that the item shipped without a band and a charging cable. The description in the item listing clearly states that the watch does not incl...

Resolved! Sale event - no more option on Include Skipped Items?

Do we no longer have the option to not include skipped items in a sale event?

What happens with Sales Tax when you do a refund

So I just issued a partial refund through PayPal and it clearly showed refunded to buyer $3.25refunded by ebay $.026 (that was the sales tax)Total paid by you $2.99 So apparently it is a 'behind the scenes' remittance by ebay, not the seller.

ebay, vero claims and registered us trademarks

I wandered onto the www.uspto.gov website last night. learned a few things about trademarks, copyrights etc. gist of it is, I understand why so many vero listings are removed, even though ebay doesn't remove all of them. there is a series of video pr...

Ebay encourages buyer fraud by cheerleading abuse. Buyer's dont read titles or descriptions anymore

Buyers are opening cases who when asked didn't even read the title let alone the description. I have a no returns policy. Ebay doesn't care and is happy about it because according to them, there are hardly any abusive buyers out there. They like it w...

Refund on cancelled order

If I cancelled an order do I have to manually go into Paypal and issue the buyer the refund or will Ebay issue it automatically? Currently it just says "We're just waiting for the buyer to confirm they received a refund for this order" and "Please re...

Resolved! Seller's "Reply with offer"

I thought I posted this yesterday but I don't see it so... What happens when a seller sends a Reply with offer? Does the buyer receive a message with the offer?I keep getting told that the "offer" is not found. Is the offer filed somewhere on the buy...

Refunding buyer twice through Paypal

I worked out a slightly discounted price with a buyer on a particular BIN item which did not give me the option of simply sending them a direct offer for a lower price. I let them know I would just issue them a refund through PP for the difference. F...

Seller information... new?

Unless I've missed it before, I noticed when looking at another seller's "See other items" link that information about the seller is shown in the column on the left, below "More refinements." I looked at mine and it was there too. Just wanted to poin...

CLASSIC LABEL IS FULLY GONE!!!! USPS BOXES WON'T FIT FOR ALL ITEMS!!!

CLASSIC LABEL IS FULLY GONE, NOW DO EBAY REALIZE THESE LIST OF PROBLEMS1 : if you get multiple quantity order you have to put manually all the times dimensions manually, if you have thousand of inventory then you have to spend all day wasting time.2 ...

Bad news, weird news, better news

I guess I'm losing my touch. I've had three sales in the last five weeks or so where Items arrived broken. The first was a set of six items with one broken, and 99% of the time I don't have a duplicate, but in this case I did and customer was happy t...

Item was Sold, postage mishmash, item was refunded, but delivered. What i can doing?

Hi.1. Item was sold and sent.2. Postage office in destination country (UK) did some mishmash. They maybe had a problem with delivery or something. I wrote 5x to buyer about this. (his address was OK and confirmed). He told that he will prepare re-del...

DVD sales qiestion

Although I have sold other categories of items, primarily it has been DVD's priced from approx. $5 to $270. I notice some folks sell their movies as low as $4 including mailing; at that sum, all that remains is roughly $.20, predicated upon the size ...

First “Send Offer” that worked :)

Well, finally! I’ve dabbled with the “Send Offer to Buyers” feature, with no luck until now. Someone finally bit! LOL

eBay Blames Sellers For Slow Sales. I Blame GTC for Fixed Price And Other Endless Changes

eBay constantly, endlessly, changes and changes and changes so that nobody know what is or is not allowed, what is or is not required to list and more often than not benefits eBay at the expense of Sellers. Sales killing changes such as a 30% BIN tha...