Selling

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Editing Variation Listing from Single to Dual Attribute

I’m currently managing a variation listing that uses only one attribute (Quantity), and I’m considering updating it to include two attributes (Quantity+ Size) to better reflect product options.Before proceeding, I have a couple of questions I hope yo...

Resolved! Buyer tring to return a card the is damaged after he tried to crack the psa slab

I recent sold a psa 9 card to someone in New York. It was placed in a box and bubble wrapped. I have sold hundreds like this. The buyer is trying to return the card because the slab is cracked all over. The pictures he sent suggest he tried to crack ...

Resolved! Vinyl Record Sellers

I sell 45 RPM records on eBay. Have any other sellers noticed a giant reduction in the number of views, watchers and buyers in the past two months? My listings are exactly as they were when I was selling 20-30 records a month. In the month of March, ...

account will remain indefinitely restricted from selling! HELP

I am reaching out regarding our eBay account (username: cardmasters_au), which has been permanently restricted from selling. We are extremely disappointed and frustrated by the handling of this situation, particularly given our long-standing commitme...

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

Resolved! Do I have to refund?

I sold something and shipped it with tracking. The buyer after a few days wanted to know where it was. The P.O. services like everything else is getting slashed so it is getting slower and will get a lot slower. Hoping eBay will realize this is not t...

Help close the deal by sending targeted offers to interested buyers.

This question is for eBay Store operators. There is a page that allows one to send offers to targeted buyers. On several of our listings you can send offers but the item has not had any views. If the item listed has not had any views, who receives th...

eBay seems to have deleted 10,000 - 15,000 of my feedback that was more than 2 years old

Hi folks- I've been active on eBay as a buyer and seller for 25+ years. About 2 days ago I noticed that the total amount of feedback I've received dropped from 15,000+ to 5000 and the feedback I've left for others dropped from 25,000+ to 11,000. I ch...

Returned items

Hello! So I’m new to this. I recently sent out an item and the customer got it and claimed it was defective. Which is fair it coulda happened during shipping. Now with that being I sent them a label to return it. What I’m curious about is, without re...

ebay forced "Smart best offer" ebay is selling an item for less than you have it listed for!

OK guys, I need help here. ebay is selling my items for LESS $ than I have them listed for. sometimes up to 30% OFF. I do not have a "best offer" option turned on, and I DID NOT SEND OUT any offers on this item. this is a new "SMART BEST OFFER" thing...

I'm I allowed to sell Dinosaur Fossils?

Am I allowed to sell any Dinosaur Bone Fossils or Fossilized Dino Eggs on here? Or is that violating and infringing on the rights of said Dinosaur since I don't have their permission to be selling their body parts? inquiring minds wanna know....

My card was authenticated by Ebay but they still sided with the buyer?

My graded PSA card was sold on Ebay so I had to send it to their PSA department to authenticate. They confirmed and authenticated the card and then shipped it to the buyer themselves.The shipment ends up getting delayed and the buyer submits a compla...

Total fees

I have some items I want to sell. Of course there's a certain amount of money I need to make to break even and or profit. I kind of started a listing and so far eBay will charge me $2.00 to list it. So here's the question: if I list my item for $20.0...

Damaged items

I had an item for sale and a buyer pointed out damage that I did not notice at the time I listed it, but to me the damaged item is trash now and it isn't worth the hassle so I just ended the listing. My question is am I allowed to give the damaged it...

Item Specifics

I used to think item specifics were a good thing for everyone but it seems like it's just getting to be one big hassle. Hardly anyone reads anything, most of the stuff doesn’t have anything to do with your item, and a lot of specifics you can’t chang...