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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Can a Seller BLOCK Non-Pay Newbies with LOW or NO Feedback?

When I first joined eBay, I had the Option of Limiting Bidders with less than 10 Feedbacks. It seems now all of my Non Pay Cases are results of Newcomers or Users to eBay with Low or No Feedback. There is zero communication or acknowledgement of "Sal...

Dear Ebay, the kids are sending emails again

After the "Wall of Text" email now I get this email. How could any company with adults at the helm release something like this? In a way this message is hilarious, but after the humor wears off it is just sad. How about an explanation Ebay?

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User avatar by Guide
  • 1532 Views
  • 38 replies
  • 13 helpful

Resolved! Maybe eBay's parent corporation needs a tax write-off?

I have seen businesses purposefully decrease consumer satisfaction so they can go bankrupt and shut down. Like a mogul who owns 5 restaurants and one is doing poorly, so, at that restaurant, they decrease staffing and raise prices and then shut down,...

User avatar by Thrill-Seeker
  • 178 Views
  • 1 replies
  • 0 helpful

Managed Payments is killing my business.

I bought what Ebay was selling and signed up for managed payments at the beginning. A couple months down the road I've had my seller rating downgraded due to a drop in sales and I found out today that because I was enrolled in the Global Shipping Pro...

Ebay doesn't protect its sellers

How can sellers protect themselves from lying theiving buyers? I sold an item that a buyer claimed was counterfeit. Multiple calls to Ebay "teammates" did nothing to remedy this awful situation. The first time I called, the rep on the phone said the ...

Auto make offer can offend buyers if sellers don’t know its on

wow. I just made a $12 offer on a $13 item because the make offer was on even though it was already seemingly priced fairly right to me, but hey, the make offer was on so okay, I thought I was making a respectable offer. It was immediately declined w...

User avatar by Guide
  • 786 Views
  • 43 replies
  • 6 helpful

Will eBay Ever Admit That Only GTC On Fixed Price Kills Sales? Let Sellers Decide !

I am sure that there are a lot of sellers with a "PRODUCT" that they sell over and over, so, GTC makes sense. However, there are lots of sellers that list collectibles, often "ONE OF A KIND" and they, like myself, NEED that ability to list FIXED PRIC...

GTC are ending with no notification and not showing in UNSOLDS.

I ended 2 listings in the last 24 hours on ebay because they sold on other platforms. I imported them into Turbolister just so I had those 2 listings. What do you know, 18 items came down!! I checked all these other listings and they are no longer in...

User avatar by Thrill-Seeker
  • 287 Views
  • 12 replies
  • 1 helpful

Huge drop in traffic and sales. TRS but sales down over 80%

Sales and traffic decreased by over 90% compared to last 5 years same time frame. Currently down 82% for 31 day period. Down 90% from last yr. This decrease started in November 2018 when eBay changed to cataloged search. We have sold items full time ...

User avatar by Trailblazer
  • 2010 Views
  • 43 replies
  • 24 helpful

Shipping an item to the verified address when they messaged saying a different one.

Hello, We recently shipped an item to the customers verified address (paypal address), even though they said that the address was wrong and gave us a different one in a different state. We have listened to buyers a few times without getting burned. M...

Seller Vacation mode is useless?!

Looking for some feedback here and how this could be changed? On 12/21 I put my seller account into vacation mode with a return date of 12/26. I posted a nice message to buyers stating any purchases made will be shipped on the 26th. Later that day I ...

Resolved! Figuring out sales tax

Do we have to go to each individual state’s website to get the percentage sales tax, or is there a single place that lists them all together? eBay’s explanation and sales tax table that we supposedly have to put on each listing was extremely confusin...

Refresh eBay store?

Anyone have any experience with eBay customer service 'refreshing' your store? They supposedly have your store manually spidered?

Resolved! Active listings

Hi, My store has active listing of 953 items, but my Seller Hub mention used 1000/0 left !!! Where are the other 47 items

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