Selling

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Do you ever sell an item immediately after buying another sold item's shipping label?

First of all, this is obviously not a problem or complaint. It is something I have noticed while selling on Ebay over the last two years. Sometimes, right after purchasing the USPS Shipping label for an item that sold, while I am packaging it up, I w...

Sellers beware of who lurks around

I am writing this for sellers - as a red flag warning. I have been on eBay l6 years & never deal with my buyers offline, as I follow the eBay rules, as appreciate & RESPECT the venue. And as a biz owner, don't like the idea of people going behind any...

Why The Best Offer Button May Be Good For Sellers

I used to be an eBay Power seller and now strictly a buyer here. I sell on another venue now. I notice a lot of sellers hate the "Best Offer" being inserted into their listings automatically by eBay. I can understand it frustrates many of you from ti...

Should I Report This Buyer?

He tried to buy something from me and I checked his feedback left for others and WOW. This guy only leaves negatives for people. I can even tell that he has order a mocal oil cooler which is one of the best oil cooling systems in the automotive marke...

Insurance claim - USPS wouldn't let us keep our product

I sold a lionel train in original box to a buyer. Said train and box left here in good condition inside of padded box. Buyer messaged me saying that the train box was heavily damaged but that the train car thankfully was not damaged. Since these are ...

Partner fee?

I just sold an item and when I noticed they paid more than the price I checked PayPal and it said that they paid an extra $7 for a partner fee?! What is that?

Wow!!! That was fast!

"The dedicated Seller Update support boards have closed. If you’d like to start a new conversation, please do so our Selling discussion board." Not even open 24 hours. Is that normal?

Resolved! Choosing Categories

I have a product to list that includes 2 audio book CDs and a DVD of a lecture from the author about the audio book. The set is packaged together and cannot be divided. I want to list this item in both the CD category and the DVD category, but eBay w...

Can Multi-user function help with product fulfillment?

alan@ebay I'm tagging you here because you wrote that post introducing it. I created an account for my employee whom I want to help print out invoices, packing slips, postage and basically pick, pack, and ship my products out. I gave this account all...

Buyer didn't pay, then opened an item not received case???

I'm not sure exactly how this happened, I didn't know it was possible. But I'm hoping for some help from everyone. An Ebay user recently won one of our auctions but didn't pay, so Ebay recorded an unpaid item strike and closed the sale. However, she ...

Buyer used Express Mail packaging for return

Ha ha ha. The buyer returned the 4oz item in a USPS Express Mail Tyvek. The package just showed up but was never even updated into the ebay return as "shipped" though... but the buyer used the ebay postage label. It has a few "Postage Due" rubber sta...

What not implement a "Offer cart?"

Was really hoping ebay could have implemented some sort of "offer cart," kind of like Poshmark Bundles. Buyers could load items with "best offers," listed on them into a cart, but doesn't pull them out of availability to other buyers and buyers using...

Forced to accept return even though listing states NO RETURNS ACCEPTED?!?

Ok, I know ebay can sometimes force you to handle a customers return but my listing states "no returns accepted". I make vinyl vehicle graphics. The reason I do not take returns is because people took advantage in the past and if they screw up a grap...

Request for Taxpayer Identification Number and Certification

A buyer is requesting a W-9. Has anyone else had this requested & how did you handle it? Did you send them one? If not, what reason did you give for not supplying one? (I have been researching this, but have not found anything helpful.)

Paypal not accepting payments from UK buyers

Hello everyone,I am registered on the global website and I have listings on the UK website as well. When UK buyers try to purchase a listing, they receive this message : "Seller does not accept PayPal payments"or something similar Does anyone know ho...