Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Buyer didn't like the product and asking for return

Hi Yesterday i had received a return. buyer want to return the item for refund. Buyer said : "Purchased as a gift for wife but she didn't like it because it doesn't have enough storage on it and unable to add storage to it. Other than that everything...

With all the negativity about eBay , lets reflect on the GOOD things they did last year.

OK, Nothings coming to me ...................

non-paying bidder

Had an auction up with 2 bidders....auction ends, the winner doesn't pay, and the unpaid item assistant opens a case against them. NOW they send an email saying they don't want the item, as they've found it elsewhere. Should I ignore and let the UIA ...

Another Ebay Glitch that Cost you Money

Just A Heads up to a New Ebay Glitch for Sellers. Wanted to Change Price on Shipping on Several Items which still had 2 Days Left (GTC) and Got Charged for a Insertion Fee for Several of Them. So, Had to Call Ebay, Wasted Time, But Got Refund / Credi...

International buyer

I have some scientific instruments for sale and, having had a stern lecture some time ago from people from Homeland Security, do not want to sell them internationally. I have had a series of offers from a buyer based in Hong Kong with an address in F...

Uncooperative Buyer

Buyer is upset because the package will arrive later than he wants and the carrier is different then originally specified in description (was more convenient to get it out through that carrier and I footed the additional shipping costs). He's now thr...

What to do about suspicious buyer?

I am a longtime eBay member, but a pretty infrequent seller. I have had good luck with all of my eBay dealings so far, but my instincts are on *high alert* for a current auction. My auctions finish within the next 30 hours. My highest price item ($40...

How do I place a seller away notification on my shop page/items?

How do I place a seller away notification on my shop page/items? Can multiple edit descriptions but I have seen a more professional look under the seller's username etc. Can't find how you do it. Can anyone help with this? Thanks. Alan

seller harassing me over auction prices

This is what I received from a Congratulations.....you are that guy who is way lower and killing the market. Selling 1or 2 I can understand but you sold at least 2 in the 50 range, 1 in the 70 range after I convinced you to raise the price and now re...

EBAY SELLERS ARE SITTING DUCKS FOR SCAMMERS & DISHONEST BUYERS. No due process in returns department

Hi Everyone. Nothing this 10 year plus experienced can really say that is not common knowledge among other experienced sellers but this post is for newer sellers. Please realize that all sellers are completely vulnerable to any dishonest buyers and s...

Resolved! Anyone have a package rerouted then get a unauthorized chargeback? HELP FRAUD

Recently we just sold an expensive laptop on here, trust me we know the risks but we thought we took every bit of precaution but I guess that was not enough. So we sell the laptop and ship it promptly (with DIRECT SIGNATURE REQUIRED). Three days afte...

Hello,is this your item still available for sale? Please text me back as soon as you can, +7+3+1+5+7

Hello,is this your item still available for sale? Please text me back as soon as you can, +7+3+1+5+7+7+9+3+9+7 I'm Bob I have been getting these all day long and cannot keep up. I do not respond. I have other things to do besides responding to these ...

Resolved! Can you send a private offer through an eBay message?

Can you send a private offer through an eBay message on the website or can you only do it through buyer messages that come to your e-mail? This is the first question from a buyer so I should be able to respond with an offer but I don't see the "reply...

You CAN give a buyer who wants to cancel a sale a partial refund through Paypal. Part 2

Posted here previously about giving a partial refund at: https://community.ebay.com/t5/Selling/You-CAN-give-a-buyer-who-wants-to-cancel-a-sale-a-partial-refund/m-p/30553591#M1531185 Now I have the buyer of another item that can't even read the first ...

Resolved! Do I need to charge sales tax ?!

Hi guys. I have a sales tax question which I don't know the answer to. I'm not a full-time ebay seller or anything like that, but I have some simple wall lights that I want to sell off as I have more than I needed for my own use (I bought them for my...