Selling

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Black Friday & Cyber Monday Plans-Sales, Promos, Free Shipping

Anyone have promos or sales planned for this holiday sales weekend? I have been thinking about it, but haven't decided yet. The lack of sales last month really ate into my margins, and I'm hoping to make some of that back by not having any sales and ...

Cancelling an offer sent to a watcher/buyer

So I sent an offer to a watcher a few hours ago, I then had a question about the item. I went to update the listing to include some more pictures, and was unable to update it. I figured that the reason for not being able to update was because of the ...

New Categories allowing variation listings

I see from the Weekly Chat that you have now opened the book category to variation listings. When the heck are you going to give us BACK variations in Collectibles - Decorative Brands?

Sellers, if you're gonna be lazy and not have a description...

...at least have a decent photo. I had a 15 year old keychain camera that took better pictures than this. Seller's description (not verbatim) - buyer will be buying based on the photos. ::sigh:: All 12 photos are like this. Sorry, but as a buyer it's...

Watcher Offers and Promoted Listings

I like the option to send offers to watchers but when eBay decides that I should promote a listing I lose that option (it comes back if you do promote it). Is there a way around this?

Received my 1st negative feedback - how to remove it?

After all these years, received my 1st negative for a $10 item (flag pole bracket) that included free shipping. No where in my listing does it mention nor shows screws are provided. Yet, the buyer posted a negative that I didn't include screws and th...

REASON for October 2019 sales are so POOR!!!!

My sales came to a screeching halt for October and I was guessing that it was from ALL of those nasty tech glitches that I've been reading about on the boards. Well yesterday confirmed it when I got a note from a customer saying that she wasn't able ...

how to revise the feedback

can anyone show me how to get the buyers revise their feedback? please

false defective return cases for forced free returns

i receive a lot of false defective return cases for forced free returns at sellers expense. is it just me, or does everyone think ebay is unfair???

Invoice fee for $16.50

I got a random fee for $16.50 and I have no clue what it is from. I have not sold anything and the only things I have sold were either scammers/bots that were never going to actually buy my items.

Resolved! Chargeback Made On PayPal, Only Seller Protection Unless Paypal Wins?

Received an email last night that a buyer filed a chargeback on Paypal for a $165 item. Reason for the chargeback was Unauthorized Purchase. Item was delivered and signed for a week ago. Never heard a word from the customer, just this chargeback a we...

No longer receiving listing confirmation emails

This past Saturday (10/17/2015) I stopped receiving eBay emails regarding listing confirmations (for no particular reason). I checked my notification preferences and I should be receiving them. I've come to use these emails in record and inventory ke...

Resolved! Buyer wants to return an iPod, even though it's exactly as described in the auction

I recently auctioned a used iPod Nano. The listing said, "Battery works only when Nano is connected to a power source." The buyer initiated a return, and wrote to me: "Hi there, unfortunately the iPod dies right after being removed from the charger. ...

Seller offered me a (very small) discount.

I came across a item that i was interested in. $9.79 with free shipping. I was interested in buying a quantity of 5-10. I messaged the seller and asked if he might be able to offer me a discount on a quantity of 5-10 units. He was nice enough to mess...

Buyers Not Paying after making best offer. Time for ebay to change its policy?

I am sure many sellers have experience frustration with the best offer feature. It is a great tool that spurs engagement with buyers and opens the lines of communication. I have found that many buyers are making best offers then not paying once the o...