Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Sports Products

Can we sell our individual website's products. I want to sell my sports product that are on my personal website.

Resolved! People making offers when it isn't listed as make offer

I have only recently started receiving "offers" from people about an item I have for sale. My sale listing is a fixed price and I don't have "make offer" as an option. What is up with people deciding to make offers now on "fixed" price listings? I po...

No return policy, can I charge a ten percent "restocking fee"?

As I was about to ship an item, a buyer messaged me saying they want to return the item. No reason given, and I don't accept returns so I could refuse, but I am rather nice. However, in buying the item, the customer has put me through quite a hassle,...

Buyer bought item twice, gave refund and now wants refund again

This was too long to put in header so let me explain. I put a surround sound system up for sale, local pick up only. A buyer in California bought it and I told him he has to be local to pick it up. It weighs 50 pounds. He had actually had sent me a m...

Resolved! EBAY accused me of selling a stolen item?!

Hello, everyone. I'm a casual seller on eBay and just wanted to hear if this has ever happened to somebody else. I recently had ebay accuse me of selling a stolen item. Not a copyright infringement, not a fake, but a stolen item. The item in question...

Seller returned item, misused eBay returns, lost money

My listing clearly states that the service is for Cellular phones and that no refunds will be given once the SIM is activated. Customer purchased the SIM on Nov 13 and we activated the SIM on Nov 20, a day or two after she received it. She tried to i...

Hearing Disability, Can only get Non-USA CS, can't understand them

I've had caption on my TV for 15-20 years, I can hear talking but depends on the person tone as to if I can understand what they are saying. So when I call Ebay CS I always get ebay Asian CS. I always apologies to them that I can not understand half ...

Nonsensical Global Shipping Policies

We just had two listings for chef's knives removed because they violate eBay's knives policy. These are basic chef's knives used for chopping food. They do not meet any of the qualifications for knives that are not allowed per eBay's policy so we cal...

What does eBay consider as profanity?

Is there a list somewhere that shows what eBay considers as profanity regarding feedback removal? Or if they bleep out a word here in the forums, does ebay consider it profanity?

eBay advertised 12 competitor PRODUCTS INSIDE my listing BEFORE my ITEM's DESCRIPTION COULD BE SEEN

I am beyond mad. I just posted a 3-DAY AUCTION LISTING and was horrified to see that eBay immediately inserted 12 COMPETITOR PRODUCTS with PRICES and PHOTOS LARGER than MY GALLERY IMAGES and put them BEFORE my LISTING DESCRIPTION and PHOTOS COULD BE ...

Merry Christmas to all.....

...and to all a good night. Just ended all my listings until after Christmas - the first 10 days of December have been even slower than the past 19 years, and I don't care to deal with any last minute shopper. I have already made my 2020 resolutions ...

USPS first class max thickness?

I want to ship a couple lightweight things, less than 10oz but 2-3 inches thick. One is a metal cup and another is a metal bowl. Does USPS first class have a max thickness? I want to put it in a bubble mailer. What is the cheapest way to ship it?

Resolved! Urgent request for Help from MODS and Community Store hacked then closed by eBay

I will try to make this concise.1) On 11/10/19, our eBay store was hacked. Total account takeover. The hackers listed 8 popular high value items we never listed or sold. I caught it within an hour but by the time I got thru to eBay over 100 people pu...

SALES TAX

Ebay says that they are collecting the Sales Tax and remitting it to the proper tax authority. I went by the Texas State Comptroler Office this morning. They say that they did not know anything about eBay collecting the sales tax and no tax from Ebay...

Resolved! How do I archive listing for later?

Hello all, I need to wisdom of the Ebay community. I have the second tier store subscription and have about 200 items on commission for someone. The person I am selling for is going on vacation this summer, twice, and I won't be able to get to the it...