Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Are we able to add Best Offers to Auction listings now?

Today I received a Best Offer on an Auction listing. Did the API rules change recently to permit that combination? Until... well as far as I'm concerned, until today I would receive an API error message if I tried to launch a listing that was an auct...

digital products

I want to sell digital products, how can I find authorized distributors?

I think I am invisible!

I know, I know, it's been brought up a thousand times. But really, since the start of the long weekend, my store it seems is invisible. Sales and general activity have fallen off a cliff. I went through my listings and dropped the price of many items...

It's somewhat insulting to be honest ...

I am rather ticked at eBay on another account here. It was the one they killed with the GTC mandate earlier this year. After 12 months of building it up to the lower 5 figures annual sales it tanked in 6 weeks after the GTC mandate ... it did not rec...

What would you do? Customer claims hasn't received item, order is 11 months old.

I have a guy who contacted me today and claims he has been trying to recover a lost package from the Post Office that he purchased from me on Dec 16th of 2018 [almost a year ago]. I asked for the PayPal transaction number [the Ebay sales record is lo...

Reporting buyers scamming as a group

I have a situation where I think the buyers coordinated to scam me. Buyer A: established Buyer B: no transactions - registered with eBay the day she placed her order. A placed an order for an item only I sell on eBay (rare discontinued perfume sample...

A question to all you long time sellers on here..

I had a quick question about something that you may get daily Vet/Long Time sellers.If a buyer asks you an obvious question , or something that was in the description of the item they bought, do you go ahead and answer it anyway, or tell them that it...

New Seller Update regarding Item Specifics as of Today, 11/18/19

Am posting this here. And it also should be posted on the Tech Board where sellers took their valuable time to post their concerns since October 15.... Putting this here as most sellers both new and old are not signed into Announcements. Thank You.

LOL upgrade my store. Maybe when you let me have some more sales.

Shame eBay is so out of touch. I will shut my store down before I upgrade it. Maybe if the higher ups would actually fix the site issues I would value the "service" eBay provides. I also find it ironic they push so hard for us to accept returns then ...

EBAY HAS IDEAS AS TO WHY MY LISTINGS ARE NOT SELLING

I Received this absurd e-mail from Ebay this morning. They suggest I lower my prices, look at the competition etc. Hey Ebay fix the Glitches! That is why my items are not being seen or sold. I can not believe they have the time to send these ridiculo...

Uneasy feeling, or anything I should worry about

Greetings, My apologies if I chose the wrong board,Recently I sold a camera, the high bidder has yet to pay, by ebay rules they still have 24 hrs, but I recieved this message from buyer " Hello!“Thanks for deal. I hope, the item is in good condition....

Resolved! ebay charged wrong amount of tax

Sold first item that tax was charged on. Item total with free shipping is $ 25.00.. Ebay charged $1.50 tax. Wisconsin rates are 5.5%. which would total $1.38. Is ebay charging extra to handle this tax money?? Thanks

Resolved! HELP

Not sure how to do this because never had this issue.Purchased an item that was shown never shipped. Ebay got involved and she never answered any messages.Ebay ruled my favor and i got refunded. Now she shipped the item a week after case closed. I re...

It’s better than it was but not as good as it used to be before it got to be as bad as it is.

According to Seller Hub my sales in the past 30 days are 22.8% above the previous 30 days. BUT the previous 30 days were way below average. So a 22.8% increase only sort of puts me back to normal. BUT this is November and, in the lead up to Christmas...

Store is officially on vacation...

I don't need to be on vacation until the end of the month, but I'd prefer that most items are received before I travel to ensure I don't have drama while traveling without a computer. (My business partner has what he needs to take care of any of this...