Selling

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Do I have to refund the original shipping in this case?

So the ebay money back guarantee applies to You don't receive an itemYou receive an item that doesn't match the listingYou receive an item that's broken or faultyRight? I sold an used printer cartridge, and buyer returned this item without even using...

Reminder Post: Community Chat, December 18 @ 1:00 pm PT - General Topics

Join the Community team here at 1 PM PT on December 18th for our Weekly Chat with eBay Staff. We don't have a set topic this week, so please bring any general questions you may have on buying or selling. The chat will be open for questions from 1-2 p...

Buyer asked to pay by PayPal and gave me their PayPal email unsolicited?

A buyer messaged me saying they want to buy an item and included their PayPal address, and that if I send them an invoice they'll pay through PayPal directly. I know this is against policy so I'm not going to do it, but I was wondering what reason a ...

How to move listings from All to categories...Please help :(

Hi, all...Finally decided to open a starter store...and it's been a nightmare trying to set it up. The final issue we're having: we had a few active listings up, which appear in the store under "All." We want to move them into the new categories we c...

How to protect against buyer fraud?

How do you protect yourself from buyers who make bogus claims to get their money back.For example, a buyer claiming there was nothing in the box?I havent come across a buyer like this yet but some of my friends have lost a case to these scumbags.Does...

be careful with bidders from Newport, DE

Been getting bids and offers from the Ukraine Fraudsters who use the following address : . Ebay really needs to do something with people using this address. Sellers beware !~!

Waiting Five Days After Reporting A Bidder Who Is Not Paying

Why should we have to wait that long to close our transaction out, and receive a fee back. When it is clear these people are doing this to ruin a sale. If they have not contacted, and paid with in two days than it is clear they have no intention of p...

Ebay is no longer allowing selling any eye drops

I got listing removed and called the customer service. They didn't update the policy online and only changed the internal policy on Nov 18, 2019 said ANY PURITON EYE DROPS is not allowed anymore. According to the CS, any eye drops is not allowed. It'...

How much could i sell this alto clarinet for

It's a Conn Elkhart alto clarinet and I'd like to sell it. It's in perfect condition, I just played it at a concert with video proof, and I need to sell it so I could make money to pay off next semester's tuition

buyer cancelling order after.

Hello,I was in negotiation with a buyer for an item i am selling. The buyer and I had been counter offering back and forth and i was waiting on his response to my third counteroffer. Meanwhile another buyer swooped in and bought the item at my asking...

how many people have had their listings changed to free shipping automatically?

really REALLY tired of this! i've been on eBay for years, and i'm always certain to double check my listings before I submit them because i've had countless instances in the past of my calculated shipping (and yes, i've made sure the stupid almost-in...

Resolved! search results

HiMy question is a few weeks ago and my lists do not appear in the search engine or it is very difficult to find themfor example I sell junk drawer lotbefore I was in the top positions and it was easy to find now notcould someone please help me?

Can I download a report of the sale tax collected by Ebay? thx

I've been searching but can't find any up to date information, if you could let me know I'd appreciate it.

Copyrigh infrigement.

A seller with a similar item as mine posted on Ebay using word by word my title and description of the item.Ebay does not seem to do anything about it, like take the posting off or make the seller edit and create their own description. What happened ...

Refund of listing Fee

Hi,I am a small business owner. I haved listed my (300) products on Ebay and used the "International site visibility" for promotional purposes. Due to lack of my understanding on pricing model around International site visibility, 80% of my earnings ...