Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

A question about the volume pricing discount

Is the volume discount only for multiple quantity of something from the same listing? With the stuff I sell I never have multiple of the same item, but would like to entice buyers with a 5% discount for buying more than item from me. But as far as I ...

WHAT THE HECK IS GOING ON WITH THESE BAD DROPSHIPPERS WITH THERE FALSE CLAIM RETURNS!

Anyone else notice the terrible drop shipping fraud and fake return claims due to drop shippers not taking responsibility for there orders because they are either selling it wrong, or doing shady things? Also along side with multiple accounts with th...

SNADs for items arriving after Xmas

Hey what's the consensus here on what to do with these? I'm getting some (and going to get more) SNADs for buyers saying it arrived to them late/after Xmas... regardless if the actual ebay ETA says after Xmas or not. In the buyer's eyes late is late....

New Buyer Wants a Video of item, what type of scam is this?

Thought I would come to the experts. I have been on ebay for years, but have never had this happen. I had a newly registered buyer from Russia purchase a pricey pair of Swarovski earrings from me and she is asking for a video of the earrings. I take ...

Check Your Handling Time/ Late Shipments

We were closed on 12/24 and 12/25 for the holiday. To prepare for that, and make sure we didn't risk any late shipment strikes, on Monday morning I changed our handling time to 2 business days, so that all orders from that point forward would have a ...

Resolved! What happened to the purported PayPal policy not to refund fees for refunded transactions?

I recall when PP sent a policy change notice that appeared to say they'd no longer refund ANY of the paid fees for transactions that were eventually refunded, starting May 7. I just fully refunded a buyer for the first time since that PP notice, and ...

Sales have been Dead for MONTHS

I have been selling on Ebay for over 20 years now..... I sell handmade personalized merchandise as of about 5 years ago. Sales used to be very good very steady and this year especially over the past 3-4 months they have become non-existent. I even cl...

How many Charge Backs due to sales tax charged?

Just got my second notice of a buyer claiming the payment amount was incorrect. Be law eBay charged the buyer sales tax. Buyer thinks she shouldn't have to pay sales tax because the internet is "free". She paid for a set of Cynthia Rowley kitchen tow...

Buyer demanding 40% discount plus free shipping

I had someone inquire saying they wanted to buy several items for a fixed price including free shipping. When I totaled up the items they wanted, the price they were offering was 60% of the total (a 40% discount.) I rarely offer free shipping and man...

Massachusetts Sales Tax on clothing - beware Ebay is charging sales tax incorrectly!

Please be advised that in Massachusetts sales charge is not applicable on items that you can eat or wear. I sold a sweatshirt to a buyer, both of us reside in Massachusetts. I noticed the sales tax charge on the invoice which I was not able to overri...

So who won the holiday shipping selfie contest?

Were you notified? I wasn't and getting my USPS employees to pose was a lot of work.

Questions about best way to sell antique glass and fragile items

I want to sell antique pottery and glassware. What is the best way to package this so it doesn't break in the mail and how should I go about shipping? Best and safest way to send; best carrier; and how to list for shipping?

2019 S Reverse Enhanced Silver Eagle

This morning, November 14 at 9 AM EST, the 2019 S Reverse Enhanced Silver Eagle went on sale from the US Mint. The response was overwhelming and the website & phone system crashed thereby keeping many actual coin collectors from purchasing this rare ...

Buyers who do not leave feedback

Other selling places automatically give sellers a 5 point review for others to see if the buyer does not leave feedback within 3 days. Wouldn't this be just wonderful if E-Bay would do that for us. I have sold over 50 items with no feedback, no thank...

Is sales tax affecting your sales?

I am feeling the pinch, sales down from last year and vs just a month ago....anyone else? It is harder and harder to make it work as a seller on Ebay!! Holly