Selling

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Where did the GOLD Pay Policy discussion go?

Hey Mods Where did the GOLD Pay Policy discussion go? It was here one second and then it was gone. Why? This new PayPal policy effects sellers here on eBay who sell gold in one form or the other. That previous discussion did not break any community f...

is there a way to see system-wide sales totals for a category?

I'm curious about sales numbers across eBay for the category I generally sell in...is there a way to see the system-wide numbers for sales in a specific category? ideally, I'd like to explore numbers like total sales, number of sales, unduplicated bu...

Advice on Return / Damanged Item Request from Buyer

Hello All, I recently sold an item on Ebay from my old motorcycle. I'm just a normal person, I don't have a "store", who sells things occasionally. Could use some advice from other sellers. The buyer contacted me over a week after USPS says it delive...

Seller protections against post-delivery buyer claims

So, I've recently listed my first two items for sale. I am very concerned about the sale of one of them, a fairly expensive computer monitor. The only bid so far is from a buyer with no feedback who created their account an hour or two after my listi...

I just learned what's happened to seller protections the hard way!

Thankfully, it wasn't a huge amount of money, but I sold an item BIN and shipped and seller received sent one nebulous inqirey: 'Is the camera and mic supposed to work on this laptop?' I had a bad feeling reading the question. I was enormously helpfu...

Packlink not fit for purpose

This is an inferior way of getting a service and appears to loose or damage more than they deliver and Hermes accept no responsibility for consignments booked through them and treat them as second class items as they have more than enough deliveries ...

why ebay sending me invoice every month

Hello I am new on ebay please help meI have listed 41 products on eBay, but I have not received an order and eBay has sent me an invoice. I am also working on Amazon, there is no such problem. I do not want to pay when I get an order. Please help

Slanderous statements from unethical other seller

Hi good people, Recently another seller has been selling the product i've been selling for a while, and in their listings they copy my headings and descriptions verbatim, as well as content in listings of other sellers whose products this person has ...

Resolved! If we block a user can they send us a direct message through Ebay and

If we block a user can they send us a direct message through Ebay and will they get a notification or popup window telling them they have been blocked. We are getting un-solicited offers and they sell the same items (for every one we sell they sell 1...

Sold an item, shipped it and then listing got removed!

I would really appreciate some help in this matter! I sold an iPad Pro on eBay, and shipped it the same day when the payment was on hold until tracking number was provided. After I had shipped the item, I got an email saying the listing was removed a...

Resolved! Sold equipment - seller unhappy - need advice

I sold a vintage Unimat Lathe https://www.ebay.com/itm/124225467508I believe my ad did not promise a perfectly functioning new machine, nor did I say it was in "top condition". Apparently the motor stops under load (which I was not aware), so I gave ...

Big item sold no reserve for 1 penny agreed to pickup time buyer said he forgot no show

Was supposed to come last night but said he forgot. Can i cancel transaction as this sold for well under value or does he get a second chance? It is worth way more, “like 200-300, could i haggle him up to at least $10?

Customer says item not delivered

The customer says it was not delivered even though tracking says it was. I have had this happen a couple of times in 20 years on Ebay. I have a bad feeling Ebay is going to make me refund the $40 because Ebay is not Pro Seller and never has been. Wha...

Below Standards

1.. I sold an item to a customer2. This item went to PR and was visibly stomped on3. Customer gets money back from Post office and opens a claim agains me and get their money back from Ebay. 2X4. I fight with Post Office for 6 months and finally get ...

Scam offer?

I have an item listed and have the "Make Offer" option enabled. I've received several (fairly high) offers from different buyers similar to this one: "Hello seller, i am interested in buying your item. Kindly accept my offer and text me [NUMBER REDAC...