Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Error code 37 on ebay bulk listing- Error - Input data for tag <ExternalProductID.Type> is invalid o

Hello, I REALLY Need some help. I have been trying to make this bulk upload work for some time now and continuously receive the same error code 37 - Error - Input data for tag is invalid or missing. Please check API documentation.|ExternalProductID....

Buyer made a false claim.

The buyer is making a false claim. The product I sent was a brand new item in a plastic-sealed box, but they have sent a photo of an old, used version, falsely claiming that I sent them a used product, which I don't even have in stock. Based on my ex...

Buyer sent back damaged item First time this happened

This is the first time this has happened to me. My buyer sent back her sweater & it was shredded down the front. I have no idea why she would do this. I called Ebay on the phone & the agent told me do not refund her & do nothing but wait until ebay s...

Resolved! Now what have I done - Shipping options

Seems like every time I try to initiate something new in order to improve my eBay experience I screw something up. I went in to set some shipping policies and now I get the above screen shot on my listing page. Up until moments ago I would see the op...

my account is Restricted and payout on hold

i have get this email from ebay 26 September 2024 ....After evaluating your transactions, your account's shipping performance does not satisfy the requirements of the Shipping Performance Policy - Item Not Received Rate.The restriction that will be a...

Facebook Instagram Connection

I had Facebook and Instagram connected and working for months on my eBay account. Now they will not relink. Has anyone experienced this and any fixes.

Starting a Middle Tennessee Group

Need to get feedback on subjects, format and anything else you want considered. It will be located in Murfreesboro, TN the geographical center of the State but the meeting location has not been determined. It could move within Murfreesboro or when we...

Interesting discovery selling with eBay's International shipping program

I found that quite a bit of my listings weren't in the eIS program. I only list in one category Audiobooks in Books & Magazines.I sold a lot of MP3 audiobooks about Abraham Lincoln to a buyer in Australia so that particular listing was being shown wh...

Scammed out of $3,000 worth of Pokemon vintage packs (eBay not providing seller protection)

On May 14th, an eBay user who resides in Montreal Quebec, Canada contacted me through eBay showing interest in purchasing over $3,000 in collectible merchandise from my store. I have been an ebay seller for years and have outstanding positive custome...

Fashion Jewellery Category is Not Available

Hi All, A significant listings of mine have been flagged with policy violations. It seems CZ items have to be moved from Fine Jewellery to Fashion Jewllery category. However, I cant find Fashion Jewllery category when I try to revise an item. Therefo...

Resolved! Selling stuff that is fully test and buyer sending messages asking if they work.

So last night i had a buyer message me about a item i have for sale that is rather expensive and buyer writes. I am interested in purchasing a couple these. But, I don't want to be stuck with expensive paperweights if they don't work. Do they work?I ...

A lot of sold items being relisted--please help if you can

Yesterday I had a sale that had previously sold in August. Checking my active list, there were about 10 more previous solds that were appearing. I ended and deleted them. Last night, I checked my actives again and darned if there weren't another 25 s...

What constitutes excessive use?

I offer returns within 30 days. I sold a wearable device a few weeks back. The buyer opened a return request, which was automatically approved per my policies. The reason for the return is "I purchased this item because I wanted to try it for my daug...

What to ship a Tupperware shape sorter in???

Hi. I want to sell this Tupperware shape sorter. But I don't know whAt kind of box it would fit in. Or would it ship in a big bubble envelope. and how much does ahipt cost? I don't think it would fit in a priority medium or large box. Help.

Resolved! Embarrassing/Irritating Items stuck on Ended List

Snip from my Ended Listings page. I can't make them go away (you might notice the "click on me" icon is inactive). Does ebay let them linger there to remind you you're a DUMMY or am I a DUMMY for not knowing how to delete them? Thanks in advance.