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refund issues

This morning I just recently purchased an item that was $9.00 and the seller gave me a refund but when i tried to buy something else with my refund money it didnt work. My card was a non-reloadable walmart visa gift card.... i used credit/debit card ...

Arrived after guaranteed delivery, all returns accepted, how much do I have to refund?

So I shipped out a rather pricey item. Due to Covid in WA state, it arrived late. Do I have to refund in full plus pay shipping both ways? As soon as the return came in, I changed the listing to "No returns accepted" - I really hate eBay return syste...

How seller do when customer refused to return the item and ask for partial refund?

We got a customer that he refused to return the product and kept asking us for a refund or a partial refund. We said that we did not offer a partial refund and we can fully refund you after you send back. We only follow the process of eBay and do the...

I have had two dead beat buyers in one week,

I guess people are bored and are just being rude and irresponsible.

Ebay restricted by account and will not provide a reason...

Our Ebay store has been selling fishing and outdoor scarves for years, with the recent pandemic, our scarf sales have soared. We have been filling all orders, providing tracking numbers and have not done anything unethical or fraudulent. For some rea...

Resolved! Foam Craft Masks

In one of the loads brought up this weekend were craft masks. Even with days of reading the threads on the boards it didn't strike me until tonight that listing them MIGHT be an issue lol. Here's what the masks are, but I know there is a high chance ...

PayPal stealing fees with fake ebay accounts and ebay is i on it too

PayPal is using AI ebay accounts to purchase items and cancel before item is shipped mounting in millions of fees stolen from there users

Long time eBayer, first time getting scammed

Maybe this will be easier than dealing with customer service... I sold an iPhone 11 about a month ago- against my better judgement, seeing an international forwarding service address, I shipped the phone. As soon as it hit the forwarding service as "...

International Buyer didn't get their package

Hi, I am the seller, an international buyer is saying they didn't get the package, even though it’s marked as delivered. He messaged me through ebay, and opened a case in paypal. I advise them to ask their local postal office, what Proceeds? What cou...

Payment Sent to old Paypal account

Hi ! A Buyer purchased an item which was set up with an old paypal account which I cannot access . I apologised and informed the buyer to cancel via paypal as it would show as pending on the buyers paypal account,I would cancel the order on Ebay and ...

Corona Virus Hate Mail from Buyer

I'm a seller in Washington State. I received this message from one of my buyers. "Have you sent the package off yet?I noticed that you are in Washington state. If you have not.don't send it to me.You should not be selling anything out of that state d...

1% of my buyers give me 99% of my problems

Spoiler (Highlight to read)And that is actually not a bad ratio to deal with. I've been in, one way or another, involved in retail since 1972, have had my eBay seller account for almost two decades, and have accrued close to 6,000 transactions. I hav...

Item damaged during shipping

So had a buyer advise item was damaged due to shipping and box completely broke. I am a little skeptical just because I stuffed the box with bubble wrap, air bubble bags and more. I contacted the buyer and asked for photos of the damaged box and item...

Is Lysol now a banned item ?

Wondering if Lysol is now a banned item on Ebay ?

eBay's Great Fee Deferral Program Needs a Rethink

Some thoughts on eBay fee deferrals. I appreciate the eBay Fee Deferral program. It certainly helps during these hard times. But I'm afraid that putting off March's fees and adding them to April and May (50% each month), might make a bad situation wo...