Selling

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Resolved! 100% Perfect Feedback

I had 100% perfect for a few months now and knew at any day it will be ruined. Yesterday it got ruined, I have about 150 transactions a month. Trying to please all the people all the time is really hard. Some buyers just leve negs for the dumbest rea...

VERO keeps suspending my account for the exact same listings over and over. No response from VERO

Over the last 2 months I have been suspended for about 45 of those days. I am getting messages from VERO about the exact same 4-5 items that had a copyright photo. When I got the first warning I removed and deleted the listings right away but I kept ...

I've been selling DISINFECTANT since 2017 and now...

I have been selling Disinfectant since 2017. Not the best seller item but hey, whatever... one day I woke up and my listings were removed for "price gouging" ,,, really Ebay... my prices were THE SAME as pre Corona prices... How the hell you come up ...

Question about a refund

I just got refunded from a seller but didn't get the entire amount. He only refunded me for 98% of what I paid for the item. Plus I didnt get refunded for the sales tax I paid on the item. Is the seller responsible for refunding the sales tax or is t...

Unsold and sold listings disappearing again

Why cant ebay tech dept fix his issue permanently. This is now twice in the past 3 weeks that my unsold listings disappeared where I have no access to the list them and my sold listings that received bids end but dont show as sold. Last time this hap...

"Item Specific(s) from the product were used instead of these custom Item Specific(s)"

A few days back, some items I've been re-listing started generating warning messages like this one when verified:Item Specific(s) from the product were used instead of these custom Item Specific(s): Format, Publication Year, Language These are genera...

How do I refund Buyer for an item damaged in shipping?

I recently mailed a 15" tall figure to a Buyer who has contacted me to let me know it arrived broken. I told them I'd give them a refund and have asked them to send me some pictures of the item and the box. Should I also ask them to initiate the proc...

Can a Seller share a viewable only store link with a buyer?

I would like to share my store on various social media. But the links I have been able to create all seem to enable the viewer to manipulate my store or portions of my store. This would not be acceptable. Is there a way to create a link to my store t...

Not allowed to reply?

There is a massage here with the title "FORCED TO GIVE REFUND TO BUYER THAT ADMITTED THEY LIED??"which does not have a reply button. Why is this?

Make Offer not working on auction even though it is enabled

Hi All, I'm trying to sell my Xbox on eBay, it is currently on auction and a potential buyer has made a reasonable offer via the messages. He cannot make an offer on the auction page, I too can see the 'Make Offer' button is missing. On the revise li...

quarterly income taxes

Just got blindsided today when the accountant turned over the return and as usual included vouchers for making quarterly payments since, of course, I do not have taxes withheld. Usually this is a reasonable amount but this time the quarterly payments...

I've made an expensive mistake, ideas for how to handle it please.

Buyer ordered and paid for a plush toy item with express international shipping. I accidentally sent something similar, but it wasn't what they ordered. It was much bigger, nicer and worth 3 times as much as what they bought...a real bargain for what...

Package delivered but not, ADDRESSEE UNKNOWN sends it back to me because of the name?

I shipped a package to a buyer. The tracking said delivered, but wasn't. A couple hours later, the tracking said ADDRESSEE UNKNOWN. The buyer said his mailbox had his middle name on it, but not his last name. He lives in a condo or apartment. I'm gue...

contacting customers

HelloI need to contact all of my buyers. Is there any way to do this all at once with the same message? It would be a pain to have to contact them all individually.thanks.

first offer over Covid

Got my first tonight. It was for half off and a plea that the person is homeschooling and can't get the book from the library which is closed. I guess I could have countered but I believed her about that was as much as she wanted to spend. Well, sorr...