eBay

How to Deal with an Unhappy Customer and Initiate a Return for a Refund?

Hi there, I currently have an unhappy customer about an item I sold to them. They sent me a few rather strongly worded messages about how the color, the authenticity, and the packaging which they claim there is now a chip in the item, and a threat ab...

Why shipping charges change after sold

Finding actual sales price on a best offer sale

Hi sellers--- I have some holiday items to sell and some just like mine have sold with "best offer accepted". The original price is shown with a line through it. I recall that there was a way to find out the actual selling price. I cannot remember ho...

eBay Canada - Unable to add Charity Options to any listings for Kobe Bryant

Hi there, As many of you know, Kobe Bryant passed away last weekend and I would like to give back to the Kobe and Vanessa Bryant Family Foundation. This charity is dedicated to improving the lives of youth and families in need by providing financial ...

Make offers to buyers Ebay require immediate payment!!!!

My sales have been pretty slow like everyone else. I decided to offer a price reduction on certain items with a offer to buyer. Sales began to pick up. I require immediate payment on all my items. Now I come to find out that with this feature, the bu...

Items listed as Good Until Cancelled Not Given Full 30 Days?

So I ended and resisted 31 items this afternoon. For some reason they seem to have come up shorter than a full 30 days for their time. If you look at the attached photo, the last 2 items were listed yesterday. The items above them were listed this af...

Drafts not showing

Is anyone else experiencing their drafts not showing? I have drafts and can see them on my phone app....but I can't use that to do all my business. It shows "0" drafts on my PC (Win7 using Chrome, Firefox, and Seamonkey browsers) as well as my Surfac...

VIOLATION of federal trademark and unfair competition laws

HELP! This user with no feedback sent me this message what do I do?? this is actually the third time I’ve received one of these messages.

eBay decisions have me too concerned to commit to a store (Feedback)

I’m in a position where I want to pay eBay $720 for an annual premium store subscription. I cannot commit at this time because I fear eBay will make changes that could ruin me as a seller. Kindly a little more backstory to help you understand my situ...

new seller ?...lowered price--should i relist or just update?

I had an item listed as "buy now w/best offer option" that got a lot of looks but not anything beyond that. i lowered the price to the minimum i can take and removed the "best offer option", but i'm wondering if it would be best to cancel and relist ...

How will eBay police the knock offs from China?

President Donald Trump signed an executive order on Friday aimed at preventing counterfeit products from abroad from being sold to U.S. citizens who shop online using Amazon.com , Walmart.com or other ecommerce websites, the White House said. The st...