Selling

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Do you give a partial refund to a customer that used a freight forwarder?

Hi Sellers I had a customer that said an item I sent arrived damaged and wants a partial refund. What do you guys normally do in this situation? The freight forwarder could’ve damaged it but I know there’s no way to prove that.Thank you

Shipping Fees being deleted

Two weeks ago, I sold some items and one of them I noticed the shipping was free. I wasn't sure if I made a mistake in the listing or not, so I honored the sale. After that, I checked all my listings to ensure all of them had shipping fees listed and...

I can't sell anymore even though I haven't gone past my $500 limit

I've been trying to sell one item for around a month now. The first time someone made an offer it ended up being a scam. I cancelled and then relisted it. That time it sold but the person cancelled. For some reason, when he cancelled, it said I sold ...

Is Same Day Shipping now mandatory for all sellers?

Is Same Day Shipping now mandatory for all sellers?Ebay displays "Same Day Shipping" on all my listings right below the Buy It Now button. However, I never agreed to same day shipping. All my listings have 1-day handling time.I have reported this pro...

eBAY and PayPal do not protct us sellers.

eBay and PayPal do not protect us sellers. In April 2019 I sold on eBay camera and two lenses. The buyer gave me a positive feedback and left me a very good review on eBay. Last month, nine months after the sale, I got an email from PayPal saying tha...

Is this feedback removable?

I'm pretty sure it is, but I can't confirm since it hasn't happened to me yet. A buyer who buys something but was problematic. Then they get on your BBL list, find out about it and get upset. If they leave you a negative feedback with the comment ref...

As a seller, am I paying anything out of pocket if buyer uses Global Shipping Program?

I've never done this before. A guy registered in Canada just bought a speaker from me, and only after buying it did I realize he's in the GSP. Am I going to be dinged with an extra fee, such as the remainder of the cost to ship it from the GSP center...

Offer higher than selling price (specified by the seller)

Is it possible to tell a potential buyer, in the description for an item, that if they want a more expensive version of the item being sold they should make a specified offer higher than the selling price?

Jim Beam Liquor Decanters

Picked up some Jim Beam decanters. They are sealed which adds to value - but is it in best interest to empty all of them as opposed to trying to list as a collectible and not for its contents? Looking for some advice from from my fellow ebayers. Than...

Resolved! My listing isn't showing in search

I haven't been selling on eBay for long but I think I've managed to list as accurately as possible... I have 8 listings but only 7 of them show up in search. I don't know if it's something I did wrong or what. It's a camo diaper bag that I made. It D...

Resolved! Concern about a recent buyer

Hello, I'm a new seller on eBay; not recently, but I haven't been selling items for a very long time as a lot of people here. I'm only asking for advise on this issue, and if what I did was right. I have never dealt with a scammer in my life, so I wa...

Resolved! Selling costs to high!

Is anyone else out there having issue with their selling cost's being half of their total monthly net amount? seem's a little high on the fee's and shipping cost if you ask me. Don't know how ppl are making it work out there. Is there something I am ...

Selling expensive designer clothing?

I haven't sold in ebay for a while as I'm aware of how pro-buyer ebay became and sellers have essentially no protection from scams. I'm now selling on another website where I'm selling very expensive designer clothing. I protect myself by videotappin...

DID NOT RECEIVE claims - new spurt and twists

I've communicated with several sellers who have had the good fortune of getting very few DID NOT RECEIVE claims. I am not so fortunate. Everything goes swell for a while then I get a bunch of DNR claims even though I am doing nothing different. I ref...

Help! How do I get the buy 1 get 1 free to pop up on my listings?

I was able to apply that promotion of buy 5 get 3 free but it does not show up on my listings like it does with others listings. I feel like im missing out on a good number of sales. does anyone know how I can get that to pop up on my listings???