Selling

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Promoted listings Fee Credit

My understanding was that top rated sellers get $30 of Promoted Listing fee credits per quarter. Typically the fees would be credited on the following month's invoice. This quarter I incurred 27.42 of promoted listing fees in April, but never receive...

3m 8210 masks

Can anybody tell me why there are so many auctions on eBay for the 3m 8210 dust masks if they are not allowed to be listed?

Resolved! Just venting...

Just got done sending two apologies out to buyers who ordered non-existent stuff from my "Variations" listing. A quick check shows the quantity available numbers wrong on 10 of 12 items. I pulled the listing. "Unsold ended listings" shows 11. I only ...

Tracking

I sold an item last week and posted it on 10/3/2020. The status said it had been dispatched but 'in transit' is still grey. Why would this be after 8 days?asking as the buyer is questioning where the item is and i cannot give an answer

Resolved! eBay Podcast

alan@ebay- Is the podcast no longer being streamed here on the Community and will we no longer have written transcripts, or is it an error that all of the podcasts have vanished from the Community page? I can still access them through Apple Podcasts-...

Ebay Customer Support

I received and email from eBay on Friday the 13th saying that my account was restricted for 72 hours because of tracking numbers not uploaded consistently. This is not the case, they are mainly freight items that I was not able to enter a tracking nu...

suspended shipments from Chile

Correos Chile published since Monday, March 17, which suspended shipments from Chile to the rest of the world, until further notice; If you like you can buy but you will have to wait, I will inform you the tracking number when it is possible to send ...

Can't locate return tracking # for customer...many defects because of this!

Usually when a customer returns an item, eBay shows the status of the shipment until it delivers to my PO Box (which I then get notified by eBay). For the past month, a bunch of returns show no update within eBay's return system (all it says is Retur...

Banned listings that are "sponsored".

Just like i'm sure a lot of you do, i browse the listings every now and then for banned items. I thought it is funny/ironic that i would find banned listings that are also "sponsored" listings. LOL I still can't find any hand sanitizer locally. Earli...

SHILL BIDDING --- It's OK for High-Volume Sellers

I've reported thousands of items that have SHILL BIDDERS. It takes a while, but EBAY sometimes takes action against SMALL SELLERS. But with the BIG SELLERS, especially those with stores, EBAY ignores SHILL REPORTS. There is a policy that says EBAY do...

Ebay has cut CS Phone Calls

So apparently ebay has shut down CS Phone option, claiming it's due to "guidance of local health authorities in concern to Covid-19" and now you need to email them... but no agency has told companies they should shut down their customer phone support...

At what point do we shut down our stores?

So if a person is sick, quarantined, or there is a national shutdown obviously we stop selling. What other situations do we need to plan and prepare for though? Do we keep on selling if all is well, and wait till eBay pulls the rug out from under us ...

Looks Like Ebay's Coronavirus Price Gouging Filters Are Not Working Very Well

"An eBay spokeswoman said: “eBay does not tolerate sellers exploiting other users. For several weeks we have had filters in place designed to prevent the listing of items at unreasonably inflated prices and are constantly updating our measures to con...

Cryptic message from Bayer with no feedback history

Good Morning all, I received a message early this morning from an Bayer with no feedback or history Located: Alamogordo, NM, United States • Member since: Mar 15, 2019 demanding that I "cease and desist selling," anyone else receive anything like tha...

I had 4 listings ended by VERO...

I recently had 4 listings ended by VERO for using the manufacturers copyrighted image of the product. I plead guilty. My question is, am i still able to view these 4 ended listings? The listings are nowhere to be found. They are not in "ended" listin...