Selling

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Drafts deleted by eBay.

Hello,I had 50+ drafts, on my list, ready to work on. This morning, only 11 are there. Ebay does not have telephone help, at present.

EBay does nothing about unwarranted neutral feedback. What a joke.

Had a buyer leave me unwarranted neutral feedback and of course eBay does nothing about it. Sold the buyer a lot of silver plated flatware. They are all silver plated and part of the same set, but the knives are only silver plated on the handles. The...

Any restrictions on promoting sales outside of ebay after sale?

So to be clear. 100% I want to stay within the rules of ebay. I sell an item. The transaction is done and paid for. Is there any problem with me putting a note on the invoice with something to the effect of "if you ever need anything else contact me ...

Buyer wants to cancel after I opened an Unpaid Items Case

A buyer bought 4 items last week. She asked me to do a buy it now on an item because she didn't want to wait. I made it a buy it now and someone else scooped it up before her. That still left her with 4 items she won in auction. After I combined ship...

Why Australian buyers not able to complete orders?

Over the last week I have had several buyers from Australia who have not been able to complete their orders. They have informed me that when they try to complete the payment they recieve a message that says there are no shipping options to Australia....

Can anyone decypher this customer message for me?

Delicious DOLE® 100% Real Sugar Cane Sticks Fresh From Hawaii FAST SHIPPING! Hello I am a very big fan of Hawaii. Unfortunately I live in Germany but I would still like to try hawaii sweets and tea. So I wanted to ask them if they maybe have Whatsapp...

Waited 28 hours and items still don't show in search results

This is my first time selling anything, so I might be doing something wrong. I listed an auction 28hours ago. It shows up in my "Active" auctions on My Ebay. I can also go directly to the auction by visiting the URL. But it doesn't show up in search ...

Error message: There was a problem promoting your listing. Please try again.

I noticed a competitor started using the Promoted Listings function and decided to respond by promoting some of my own listings. I opened up the Manage Active Listings Page, and clicked through to the promoted listings dialog box from the Action drop...

Resolved! 100% positive feedback buyer scams me. Please help!!!

Scammer with (145) 100% positive back: The story started when Ebay automatically active my offer setting, and I immediately received an offer of 300$. The item I listed is an laptop at 550$ Fixed price. I thought he is not a serious buyer but still n...

Are promoted listing fees tax deductible as advertising?

TurboTax lists the following, of which "- Web advertising, banner ads, pay-per-click fees" and "- Promotions and promotional events" seem to describe promoted listing fees. I'm wondering if the promoted listing fees I've paid would be considered tax ...

Resolved! Need Help

I sold an item over a month ago, as my normal with handwritten thank you card, tracking, insurance, and a nice gift. I never assume I will get feedback, but do check status of tracking, and let my customers know, "your package is out for delivery tod...

Can negative feedback be removed if package sent to address on file?

A buyer contacted me after her package was shipped asking me to ship it to a different address than the registered one on PayPal. She said she had messaged me to ship to a different address, but there is no message on the order form nor is there one ...

customer service via Twitter gets results

I emailed cs a question and never got a response...waited a week, then tried asking the same question on eBay's Twitter customer service account, @askebay--got a response within 7 hours and follow-up to make sure the issue worked out ok. I was defini...

Resolved! Seller Protection?

As a fellow seller here, I must warn you that when you have issues with dishonest buyers eBay will find a way to take their side AND your money. I just had a buyer open a return for the item not being authentic (first lie, because it definitely was a...

Resolved! My first return request-what to do

I am not sure how this works it's never happened in 15 yrs. The item is described in detail, buyer says to large to wear so I assume they never read the details and bid on the photo alone. Do they send it me first their cost then I refund, or must I ...