Selling

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How to send buyer an invoice to pay for INR item refunded, that now has delivered

When you cannot send, or ask for an 'email address' using messages, but that is how you send an invoice, by knowing the buyers paypal sign in name, which is an email address... ?

How to fix Request higher selling allowances

Ebay Contacts

Anyone knows if Ebay has any live persons working? No chat available and phone lines are closed. Been trying to get several hundreds of my money on hold released - still held by Ebay though the buyer received the goods weeks ago

Can't seem to change my country in item listing

I've been on ebay for a while, living in the US. I'm now in Holland and I want to sell some things. I've updated my address in my account but no matter what, it keeps using my old address when I start a new listing. I tried to manually change it in t...

Buyer returned item used/damanged. No partial refund option?

I'm trying to issue a partial refund on the returns page. Even when I say there's a problem with the return, it is ONLY allowing me to issue a full refund. What's going on?

Solution to the "refund for INR while order is in-transit" problem

I hope I'm not the only one who thinks refunding buyers for INR cases while an order is still in-transit is a problem. We live in an age of a deadly pandemic, state and county lockdowns, Covid-related mail delays, and as if that weren't enough, an ad...

Beware: Shipping companies appear to be gouging through Ebay billing

I rarely sell items through ebay (I use it as infrequently as possible to dispose of old/unwanted items). Anyway, twice within the past month Fedex and now USPS both have tried to overcharge me (Fedex more than doubled my shipping charges by almost t...

Resolved! Buyer asking about refunded money. Need guidance.

Hi, so I'm a small time seller and occasionally sell my shoes. I sold a pair for $310 and ended up having to cancel the buyers order and refund them as I had just sold that specific pair they bought on another platform. Ebay says refund is pending bu...

ahh, these lovely buyers

I sold an item Sunday that I noted in the listing did not run properly and I described in detail the design issues that I saw no way to fix. It was essentially sold for parts, or to put on the shelf and look at; if you want this particular item there...

Resolved! Refund requested for disclosed defect

I've recently got a refund request for an item because of a broken battery latch. The description stated the latch was broken and there were 2 pictures of the broken latch with 1 of them taken just to highlight it. The auction was set to no returns. ...

I just got a chargeback notice from paypal for a 6 month old transaction.

A buyer from almost 6 months ago (2 weeks short of 6 months, actually) has filed "item not received" with paypal. I got an email from paypal but there's nothing more on the paypal website (on my account page) I can find. Yeah, he got it. The item ($1...

In transit arrive late

Hi, I ship two USPS priority mail to Puerto Rico a week ago and they are all stuck in Queens NY distribution center and shows “In transit arrive late” For more than 4 days, which is exceeded the latest estimates delivery date. So now I am so afraid t...

eBay limited on purchasing more then 5 items per very 10 days

eBay I’m top sales customer on eBay now my customers are saying they can’t purchase more then 5 items for every 10 days called customer Service several times they can’t figure out the problem it’s so frustrating that no knows how to address this issu...

I can not cancel this item.

Hello, I can not cancel this item(362768241663). This message "Cancellation in progress" is stayed 24 hours. I can not do anything. Thank you. Isao

eBay Changing "Sponsored" to "Ad"?

This may be an A/B test but I'm seeing promoted listings marked as "Ad" instead of "Sponsored". I feel "Ad" has a much more negative response to shoppers but maybe I'm in the minority and a would be test on this would be useful. "Promoted" to me is t...