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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Buyer says they payed but nothing in ebay or paypal

On the listing it says "Buyer hasn't paid yet. We've reminded the buyer to pay, but you can also contact them directly." But then under that it says "Your funds will be available by: Mar 1". There aren't any funds pending in my PayPal, and I've never...

Buyer clearly trying to scam, eBay still siding with buyer

I sold a brand new Sonos Beam soundbar that was ordered and shipped directly from Amazon. Was delivered in two days to the buyer. She's the third one that bought it from me. A day later, she messaged me asking for a refund. In the return request, she...

Same Day Shipping

Ebay is advertisng Same Day Shipping on some of my posts, even though I have 1 business day clicked on my listings. It will not change even after revising the listings. Has or is this happening to anybody else?

Go daddy bookkeeping/ eBay fee question?

This is question for godaddy bookkeeping users. Is there a reason why go daddy’s eBay fees are higher than the actual eBay invoice for the year ? It’s about 1,000$ discrepancy. Which one do you use and is more accurate, ebays actual invoices or go da...

Resolved! Buyer just wanted to let me know...

Hi everyone! I'm just looking for some feedback on what to do with this situation. Sold a watch to someone and it was delivered February 6. Today, I've received a message from them stating: "Just want you to know that the watch stopped working in 3 d...

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won't let me list

When do you make a buyer take a NPB when they back out of a purchase?

I'm a little grumpy this morning.Buyer messages me asking if I would take $100US on a $200US item. I respond I would not, but send an offer of $125US plus insured shipping (listed at $20US). Buyer quickly accepts.I send the invoice and buyer asks if ...

Freight forwarders

Hello sellers--- In the past, I have not had any problems with buyers that have used freight forwarders. I have a new sale mail. I have packaged and shipped. It was paid through a U. S. paypal account. The buyer has few but very good feedbacks. Buyer...

Resolved! Ebay store sales reports

Hi folks. Been selling a good number of items this past year, and am considering going with the bastic store. It's my understanding that one of the benefits is advanced reporting. This would be great, since the way it works currently is a real pain t...

Resolved! Scam?

I haven't run across this before. Buyer wants me to invoice them directly through Paypal saying they have problems with making payments through ebay. They claim that ebay sent them a note saying this was ok. It's a fairly expensive sale, around $400....

Seller make an offer - view from the other side - and problems, always problems!

This whole "make an offer" thing is confusing me... I finally figured out how to make an offer to my item watches which I have been doing on a consistent basis with absolutely zero success and I never thought much of it except that it was fairly usel...

Why don't we have a Real-time Ebay Store Traffic Report?

Most other online shopping sites allow you to see any and all traffic that comes to your store in real-time. My Ebay traffic report hasn't updated since February 3rd. None of the "Performance" categories have updated in almost a week. Has eBay ever g...

Unpaid Auctions...is a real problem...at least for me!

Yes .....yes. I know all about what to do when......BUT the problem is at the root of how payments for won auctions are handled. Why do I have to jump through hoops to have my listing fees reimbursed sometimes in the future, when it would be the easi...

what does unverified mean?

Buyer pays at the 11th hour....and I see she is unverified. what exactly does that mean in terms of protection?

Dispatch items to China overdue

Our local post office stopped all mails to China. Items dispatch overdue now. What can I do in this case? Thanks. Message from local post office: "Please note, due to international airlines suspending services to China, all mail services have been su...