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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

300+ views, 5 watchers, 1 sale

I’m not getting sales despite having a lot of views and watchers. My prices are as low as I could make them. I charge shipping but I have the same listing listed with free shipping but a slightly higher price and that only has ~100 views and 1 watche...

How long will eBay host my drafts?

I have several active items I'd like to end and save as drafts in order to relist them next fall. The last time I checked with CSR, I could save them indefinitely, as long as they were edited every month. Is this still true? Is there a more efficient...

USPS hasn't delivered item. What next?

Sold an item on 1/27. Shipped on 1/28.Item last scanned on 2/3, and listed as "in transit." The buyer opened a case, and I have provided tracking details twice. I called CS today, and was told I "shouldn't do anything," and that the ball is essential...

"LIST ON THESE WORLDWIDE EBAY SITES" Anyknow know about this under site preferences??

So if you go to site preferences then select "list on these worldwide ebay sites" It pulls up a list of like 25 countries you can select for it to list your items on. Anyone have any idea what it does if you select these or if it costs money? Any inp...

eBay removed an item that sold before

So, I listed what is called an orthofix, a device for promoting spinal healing. Sort of like those muscle stimulator devices. Anyway, eBay removed the listing and warned me I will be suspended for 3 days if I try to relist it. Reason being it suppose...

removed listings

Why is it every time i list a vape related item it gets removed and i get punished but other sellers can sell the same exact item and ebay does not bother them. I have even reported these sellers and each listing but nothing ever happens and the sell...

Mystery Back Office Department taking down listings as counterfeit, suspending account NOT VERO!!!!

One of my items Moncler Shorts were taken down as not authentic. The item was there for about 2 years and not selling, so I did not worry much about it and did not try to re-list. The item is from Nordstrom and I have my receipt. All pictures of tags...

embargoed goods - this doesn't make sense

So I attempted to list some coins from a couple of countries on the embargo list. When SixBit tries to list, an error comes up telling me I can't list it from there. OK fine. This doesn't make sense though...1. There's a category for these embargoed ...

Suspicious orders from England

They start by offering more than my asking price, then want my PayPal address. I tell them I won't leave the protection of eBay system. They will have joined eBay only that same day. I've had 2 of these, and their phrasing in communication is very si...

Check your listings - the dead are walking again (zombie listings)

I found and pulled down three last night, all GTS. I sell vintage and antique items so I don't generally have duplicates. Once it's sold, it's gone. Or it's supposed to be. Last night I found a ring, some fabric and I forget what else, all for sale. ...

A buyer returned the wrong item and got a refund, we got nothing, eBay protects sellers in no way

On October 25th, 2019, I was contacted by eBay customer regarding the item Natural Colombian Cushion Shape Emerald 5.91 Carat 10.88 x 12.45 mm, listed for 900 USD. On December 28th he wrote once again and after long negotiations we agreed on the pric...

Should i give a discount to this buyer??

He seems like a nice person in message and his buying feed back is 100% BUT the feedback hes left for others is mainly negatives and neutrals and allot of neutrals with postive remarks like "good" or "correct". not sure if i should sell to him or not...

Ebay store links not working.

So, I just went to check one of my competitors stores and noticed my bookmark for his store led me to an error page saying "Sorry, this store does not exist." I then tried going to my own store, and got the same error message. If I type in http://sto...

Who else is losing items from their store, just vanishing? I've lost well over 100 items...

I finally broke the 6000 item mark, was up to about 6025 items and busy listing...I refreshed and suddenly only had 5993, then 5992, 5991 and now 5910... eBay says the are working on it, I hope and pray they can fix this and restore my items, this is...

Help making a refund to buyer. Paypal wont send correct amount.

This is a little tricky. Buyer bought 4 mud tires and thought they came with free shipping even though it said twice pick up only. Cancelled order. I went to send refund but paypal account only had the amount she paid minus the tax and fees. Sooo whe...