Selling

Forum Posts

Sorted by:

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Check your listings - the dead are walking again (zombie listings)

I found and pulled down three last night, all GTS. I sell vintage and antique items so I don't generally have duplicates. Once it's sold, it's gone. Or it's supposed to be. Last night I found a ring, some fabric and I forget what else, all for sale. ...

A buyer returned the wrong item and got a refund, we got nothing, eBay protects sellers in no way

On October 25th, 2019, I was contacted by eBay customer regarding the item Natural Colombian Cushion Shape Emerald 5.91 Carat 10.88 x 12.45 mm, listed for 900 USD. On December 28th he wrote once again and after long negotiations we agreed on the pric...

Should i give a discount to this buyer??

He seems like a nice person in message and his buying feed back is 100% BUT the feedback hes left for others is mainly negatives and neutrals and allot of neutrals with postive remarks like "good" or "correct". not sure if i should sell to him or not...

Ebay store links not working.

So, I just went to check one of my competitors stores and noticed my bookmark for his store led me to an error page saying "Sorry, this store does not exist." I then tried going to my own store, and got the same error message. If I type in http://sto...

Who else is losing items from their store, just vanishing? I've lost well over 100 items...

I finally broke the 6000 item mark, was up to about 6025 items and busy listing...I refreshed and suddenly only had 5993, then 5992, 5991 and now 5910... eBay says the are working on it, I hope and pray they can fix this and restore my items, this is...

Help making a refund to buyer. Paypal wont send correct amount.

This is a little tricky. Buyer bought 4 mud tires and thought they came with free shipping even though it said twice pick up only. Cancelled order. I went to send refund but paypal account only had the amount she paid minus the tax and fees. Sooo whe...

scam and fake buyers

Ebay is being over run with fake accounts and buyers who have no intention of paying anything. In my case they bid on a car then ask for all kinds of personal information like a copy of my drivers license. They pretend they will pay by electronic tra...

Ordering items from Home Depot, etc

It's bad enough that I get items shipped to me from Amazon when I can order for myself. But it is even worse when a seller orders an item from Home Depot when we have a Home Depot here and I have an account with them. My store had 7 of these items fo...

Buyer buys and pays for item, wants me to ship weeks later

Recently I had a customer purchase a $225 old Lionel train from me. He promptly paid and in the message with the payment he asked me to hang on to it for 6-8 weeks as he was working out of the country for another 6-8 weeks. This train is hard to find...

Paypal refunds full amount of $600 instead of partial refund with no notice to me beforehand

Paypal refunded the entire purchase price when I just requested a partial refund. How do I get my money back if the buyer refuses to refund the money to me? I got no notice that this error was going to cost me over $600. The buyer got their product &...

Is it possible to cancel a sale after UPI has started...

I have an unpaid item case opened, buyer finally contacts me asking if I can wait a week longer for payment. I said I would, now he is telling me he is 3cents short and can I drop the price by 3 cents. Because of the UPI I could not do revise my invo...

Neutral feedback - Should I reply?

Hello, Two weeks ago, on may second account (neocortex2016) I have received neutral FB.(please find this account through advanced search/seller...) Generally I would not answer to neutral but check his feedback please: "Even though the DVD was packed...

Ever sent a refunding buyer a 'why did you lie about condition' message on 'no return' return?

Some of our items are built to order, 1 of a kind (nobody else makes) product and is set up as 'no returns'. I get a 'return' opened as 'damaged and missing parts'; customer stated it was scratched and the 3 screws were missing ($50 item, $5 shipping...

Resolved! Didn't ship the item for 5 days, when I set the shipping as 1 day business handling. What happens?

I accidentally counted stock wrong, so I messaged the customer if the customer wants to cancel and get a refund, but did not get the response. I also printed out the shipping label on the same day of the sales. I got the stock back, after 5 days from...

CHECK YOUR SETTINGS FOR AUTOMATIC RETURNS TURNED ON!!!!

I come home from working out of town tonight to find eBay automatically approved a return for me while I was gone. Buyer's excuse "just don't like it". Eventually in looking through I find that somehow automatic approval of returns is turned on. I wo...