Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Can a buyer report a seller for accepting an offer and not lowering shipping?

It’s been a while since I’ve sold on eBay. I now remember why I stopped! I had a buyer make an offer on an item that has a shipping cost of $25. It is already lower than what it will actually cost to ship! It’s heavy and and a large package. I accept...

Ebay Please Turn My Store on! Sales Have Stopped.

My sales have been going along just fine, until 5 days ago they have completely stopped, no messages, no offers, no sales! I can definitely tell when my visibility is off, not just by no sales, I can tell by the “send offer” button on my active listi...

SELLERS NIGHTMARE ON eBay!

when a buyer opens a request against a seller due to unreceived item, eBay gives them a 5-day opportunity to fix the issue.This seems a fair decision!BUT: This period is not in favor of the seller because :- It is very short and the tracking update s...

USPS Damaged Item Claim Process

I have received a message from a buyer letting me know that their item was received damaged. The buyer says the box is damaged and the plates are shattered. I am receiving conflicting information on how to deal with this. Does the buyer need to send ...

Fairly new seller just wondering how im doing..

Hey everybody! First time on the forum. But anyways just wondering how im doing for a new seller. Have had my account since november of last year. All i have been doing is buying stuff at the thrift store then listing on ebay, i try to never buy some...

All Government, Surplus and Military listings being removed?

Just wondering if anyone else is having this issue. My Military listings are being removed. The two that were removed were for Government Issue Cold weather wool inserts for gloves. I talked to a supervisor and was told I am not allowed to sell anyth...

Scammed into return due to expiration date

I am a relatively new seller (over 200 feedback). My feedback is currently 100% positive, incl one that was revised by an unhappy buyer who left a negative rating instead of contacting me. I recently sold some infant formula that was in-date, date CL...

Just added item # 300 to inventory. What is the sweet spot/minimum I should have?

I have read that certain buyers will not look at a seller if he has less than 100 feedback all positive. Then there are those buyers who will not look at a seller unless they have been here for two years or more. I can not do anything about the above...

No More FVF On Certain Shoes Over $100?

(This is my posting ID) Just got off the phone with eBay customer service. I called regarding an automatic UID that was closed in my favor as the buyer never paid (most of my listings are IPR to avoid this very annoying issue). The reason for the cal...

Resolved! ebay shall react unpaid cases more seriously

Hello,I have faced several unpaid case for just last 2 months.I am not a professional seller, but selling the item I do not need any longer, listing the items once or twice a month.Thinking the amounts of the listing, the unpaid buyer rate is quite h...

Buyer from Morocco unable to see my other items for sale

Hi All, Is there a setting that I need to enable for international buyers to also see what other products I have to offer on ebay?I note there are no issues with buyers from North America for sure. So it puzzles me as to why this is happening. Thanks...

Resolved! Scammer messaged me, is there anything I need to do to protect myself?

I just sold an item and got a message from one of those "address change" scammers posing as the buyer, trying to get me to ship to them. I checked with the real buyer and confirmed it wasn't them and that their address was okay, so I ignored the scam...

finding seller fees from a previous month?

Hi All,I've tried to find a listing of ebay fees from last month but can't find them. I can find the grand total but I want to see the individual items and the fees issued to them. Anyone know how to do this? Thanks in advance.

My first negative feedback---changed to positive by Feedback Revision Request.

I knew it would happen. Got my first negative feedback. The buyer complained about the product and gave me negative feedback. She never contacted me at all. It was a sale for $6 with free postage. I believe her that it must have been faulty. It was n...

Phony eBay invoice HEADS UP

Just a heads up for all sellers. Checked my regular email this morning and there was a invoice from eBay, BUT, it was not from eBay. None of it was correct as to the "From" as it stated "invoice 37@ebay -message-invoice-past due". The content was not...