Selling

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Resolved! Selling section doesn't works

Can you help me to fix it? the selling section doesn't works and I can mark as shipped products.I attach a picture

Buyer Return Request - Says it's a fake item

eBay community,A buyer recently sent a return request to me indicating that the item was fake. I would never sell a fake item, nor have I ever had a problem like this before. I showed pictures of the package and box which comes from the official 3M c...

Buyer says that I sent an empty box

I sold an item on eBay for £175 a few days ago and to say they sent me a message saying that the box was empty. I used Hermes to send it so I tried to contact them but I can’t find way to contact them. I’ve told the seller that I am opening an invest...

Please help! Package Delivered, but stolen - buyer wants me to refund them!

Hello,Friday I shipped a very expensive item to a buyer. The buyer asked me to get it to them by Sunday. I told them I would not have a signature required since they won't deliver those on Sunday (my big mistake). The package was delivered on Monday ...

Seller Help

I'm not new to ebay but new to selling. I recently sold a Nintendo Switch and received a notification that the buyer paid but I see nothing in my paypal account. Having seen that the buyer paid, I shipped the Switch out to the buyer quickly. Having r...

Resolved! Neutral feedback unwarranted

I couldn't figure out how so I had eBay help me change my pay pal address and they put it in wrong and when my item sold, we had a lot of problems. I communicated with eBay, pay pal, and the buyer and ebay came to the conclusion that the item needed ...

Resolved! First time seller asking what "Ref:" is when printing the label and delivery cost

Hi, I recently sold my first item on eBay via an auction. I am a bit confused as to what under the label you print out the "Ref:" is. In my case it is blank.Am I supposed to fill it in by obtaining the reference number from somewhere? And I went with...

Hobby Item Sales on the rise... and not so many deals to be found for sourcing...

So I decided to look at stamp albums for more sourcing... I figure since I've made back more than 25% of my January investment (when I have tons of stuff still listed, and things that are going to be listed soon), I could look at getting another albu...

Does your family life involve eBay? (or vice versa)?

I'm just curious whether other sellers in this forum will share stories of having a partner who "doesn't get" why they do eBay, or doesn't see the attraction of selling antiques. Or whether your partner is totally supportive in what you do and encour...

Do buyers on Ebay prefer terrible pictures?

Just a thought. My observations would suggest that photos and presentation have little impact on sales. I view many of my competitors listings, which have terrible photos, and look like they were taken in a drunken frat house bedroom (certainly not a...

Poor quality pictures

Can someone please explain to me, why my pictures look so bad once they are uploaded to ebay? I have attached an example to show this. Left (the small picture) you can see what it looks like on ebay, the right picture shows what it originally looked ...

Help With Double Fee's/Charges

Long story short I had a customer open a case for item not received, I had already initiated a refund via Paypal and rather than them take the money directly out of my balance they done an e-check, may have been something I had set in the settings. A...

i was having problems create USPS shipping label via eBay

a few weeks ago i was having problems buy USPS sipping labels on eBay.i didn't find any fixes just other way to buy it and a lot of views on those posts.i did fix the problems and made a short video on how i fixed it.hope it help some of you .

How do I get customer service to close the case?

Buyer opened a not received case (no other contact with me). Tracking shows it was delivered two days before she opened the case. I added tracking to the case (already was on the sold page and showed delivered before she opened the case). Buyer has n...

Store supplies and ebay bucks

I'm planning to downgrade my store to Starter before May 1st so today I ordered my Premium store supplies. I also used Ebay Bucks which are usable only in April I think.