Selling

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Fraud for the buyer

We sold an item (Meissen Figure Malabar), packed it professionally and sent by FedEx, buyer sent us a message that item arrived broken but sending photos of completely different Malabar, sending him photos what we have sent but he telling that the ph...

Draft

I had made Draft one item, what is next step or when it will be published on the ebay sale

Sellers still selling Hand Sanitizer.

There seems to be sellers that are finding ways to dance around the rules and still sell their hand-sanitizers.Bath and Body Works make these small bottles called PocketBacs. They have been popular for years or even decades. I've been selling them in...

Overseas buyer wants item shipped to US address

I have an item for sale, and sent a group "offer" to interested buyers. I received a counter that I would gladly accept, however... he said he would be paying by NZ Paypal, but wants it shipped to a US address. Is this legit? Anything to be careful o...

Resolved! No way to send buyer a return label from Retrun Details?

1. I sent a wrong item, the buyer opened a return request. In Return Details, I only saw one option "Refund Buyer", and can't find a way to print/send return shipping label. Does it mean that the buyer does not accept exchange and insist on a refund?...

Seller Standards Update: New seller evaluation timeline & Top Rated Plus badge changes

New seller evaluation timeline & Top Rated Plus badge changes

ebay refund when item in transit

hello i sold item in february to taiwan, due covin its huge delay, it should arrive in 10-14 days priority and its 80 days already, item from 2 days is in taiwan FINALLY problem is buyer open a case and won 2 months ago cause item missing ebay refund...

Well so much for the great "eBay Fee Deferral Program"

When this was announced I have to admit I was really touched and even bragged about the offer on Facebook and other social media sites.I applied and was acceptedWoke up this morning to find that Ebay had taken the whole invoice amount, and of course ...

Would Like Input On Selling Market

Hello, I am new to this forum but need some input. I have been an Ebay seller for 20 or more years, took a break, now back selling. I find I am in an entirely new atmosphere from the "good old days" where there were many, many daily sales and you did...

It’s not you. It’s us.

It’s not you. It’s us. Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages. This is the message I got when I tried to get to listing tonight. I wish I knew how they define soon. How annoying, an...

Is Trending rates 7% now, across all categories?

Howdy all! I haven't listed anything in 2 months, but just started back up and noticed that the trending rate (for promotions) is 7% on everything...did I miss the memo or announcement, or is it a temporary issue? Thanks! -Dippity

Why are my main listing photos suddenly cropped weird cutting off heads and feet?

I just looked at my listing photos on my ipad and was surprised to see that many of them appear to be zoomed-in or something because the tops of the dolls heads and the feet are half cutoff in many of my main listing photos. Really? Why?

Where can I recycle Landline cordless phones?

I live in Chicago. I've been all over the internet trying to find a recycle center for a Panasonic and Vtech cordless phones. I put the phones in Craigslist for "free" ad, and no one replied. Best Buy is closed, Sprint is closed, I wouldn't give them...

Is stamps.com lagging?

Is stamps.com super slow for you guys right now? It errors and times out and needs multiple attempts to create 1 postage. I've tested with different work stations. The only other guess I have is that my internet service is slow... but other internet ...

I've never filed a shipping insurance claim before

I sold a motorcycle gps for a couple hundred. The gps unit is fine but the powering mount arrived cracked. The buyer sent me detailed photos. So do I file an insurance claim on it using the buyer's photos? How does it work?