Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

sale items in my store always take 30% off how do I change that

I just opened a store but when I go to put in a discount it takes 30% off, how can I change that to maybe 20% or 10% , I don't want to have every item to be always 30% off, I tried to change it but to no avail.

Up to 3-weeks (21-days) for a buyer to return an item(s).

After a seller gets paid. They must ship the product within (something like) 2-business days. A buyer on the other hand once they receive it and for whatever reason wants to return it. They get up to 21-days. Doesn't that seem excessive? I could see ...

Disappeared from Google Shopping results after opting in to Promoted Offsite Ads

Has anyone else noticed their eBay stores' "free" Google Shopping exposure being removed after opting into eBay's Promoted Offsite Ads? I did this by accident 2 days ago while clicking around trying to familiarize myself with all the recent updates t...

Local Pick-up Buyer is asking for phone number, already paid, feels suspect

My interaction with this buyer has been odd from the start. I listed a large and heavy item as local pick-up only. They messaged me asking if I could box up the item and they would have UPS pick it up and deliver it several states away. I declined. A...

RE: shipped ESE item to buyer's given work address, buyer wanted it shipped to their home address...

original post for context buyer has opened not one, but 4 claims (there were 4 items in the order). even though people are saying to let ebay step in, prove the tracking, and win the case, from what i understand it will still count as 4 defects on yo...

Messed up store search, just wrong

If I go to my store and put in a item name it will say 2 match at top, scroll down past them and shows all items that has anything close to that title. Like I put in norman deep little n, it'll show a 2 match, scroll down and any listings that has th...

Negative feedback as a product review

I recently recieved a negative "cheap made". Requested to have it removed because it's of a product review instead of a feedback based on seller performance. The request has been denied the first time and again after I called. This particular buyer n...

AI is messing up my Listings

I've been trying to do my listings today (without AI I hasten to add) but as I'm typing, AI appears to be taking over control of my keyboard! Words are changing, it's highlighting words, deleting words, jumping backwards and forwards. Very frustratin...

Sales Tax

What was the date Ebay started collecting Sales Tax?

Was charged a promoted ad fee 8 days later on organic sale.

I sold a comic on May 30th. Today 8 days later I noticed they charged me an ad fee. The sale showed up in my traffic as organic and on the listing did not have a "sold via promoted listing". What I am concerned about is eBay arbitrarily going back an...

Listing an item that is not a presale, but is only available elsewhere for presale?

I can't seem to find the answer to this online, so I'm asking here to see if anyone has run into this yet! We obtained (through a customer, no idea how they got it) a copy of a set of books, still sealed, that is currently only on presale from the ma...

Most item specifics are a total waste of time and drag down sales.

A good example is constantly asking the region as the United States but also wanting to know what continent which is North America. Duh! Or constantly wanting to know about the diamonds in costume jewelry. NONE. Because by definition costume jewelry ...

Quick question about sales tax

A prospective purchaser wants to know if eBay collects sales tax based on the seller's location or the purchaser's location. I said I believe it's based on the purchaser's state. Is that correct?

Resolved! email from eBay?

Did anyone else get this email (not in eBay messages) from eBay? Does it look legitimate to you?

accepting returns?

Those of you who accept returns but used to not, what kind of sales increase did you notice after the change? I currently do not accept returns for many reasons, but if the increase in sales is high enough I might change my mind. Please tell me any i...