Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Listings Being Ended, But Not by Me

Over the past few days I've had 5 or 6 listings ended but not by me. When I click on the ended item, it says "You ended this listing on Sat, Sep 7 at 12:55 PM by indicating this item is no longer available."This isn't true, and all the items that hav...

Resolved! Come on eBay!

Ok, I get it eBay! My Counter Offer was accepted! 4 days now over and over and over and over! Every time I open eBay, or switch to a different page or even look at my screen I get yet another “ Your Counter Offer was accepted! Thanks for keeping me i...

Use PC to list, but uploading photos from mobile is not working properly

We've had Wunderstump Books for almost 15 years, and when my husband died a year ago I continued the enterprise. There's been about a four-month hiatus in my posting any books, and now I'm having no luck with the "Upload photos from mobile" feature. ...

A true frustration for selling

Does anyone else feel this way & see similar examples way too often? I have a HC novel that is a first edition / first printing. It became a popular movie series. The info shows it is a first edition & the numbers count down to 1 to prove it is a fir...

Relisting an item that I listed 6 months ago

I would like to relist items that I listed about 6 months ago. How do I pull up the previous selling page with the description and photos so that I do not have to start from scratch?

Account suspended for INR - How to solve?

Hi all!I'm selling on eBay for about 13 years (!).Recently 3 customers didn't receive their product on time, and opened an INR.In response, eBay suspended the account, without any notice.I checked the CBT rates, and in 2 windows the INR was negative....

People have this item in cart

I like this “XX people have this item in their cart” but consistent with Ebay it’s highly inconsistent. When it does show-up I’ve noticed it prompts people to “buy” versus “watch”, but I just wish it was consistently presented - instead some listings...

Adding tracking number to multiple items in same box

Hi - I sold 3 items to the same person and packed all 3 in the same box - I was able to add the tracking number (same) to the first 2 but it won't take the tracking number for the 3rd item - it says the tracking number was already used for a differen...

refunds

I had a buyer that wanted a refund at my expense for their screw up and not doing due diligence. when the buyer first contacted me, she claimed i miscatagorized the item. It was correct in the listing. Because I would not pay for the return, she thre...

Contacting eBay

I had difficulty signing into my eBay account the other day. (I finally was able to sign in, but it was scary for awhile.). My question to the board is, if you can't sign into your account, how can you contact eBay to help resolve the problem?

Resolved! New cancel changes

Today eBay finally fixed the long over due process of buyer or seller cancellation. Unfortunately, a buyer previously purchased an item and then changed there mind after I had made a shipping label. I had no way to cancel the order and eBay held it a...

transfer

my fiancé had a Ebay store which I help with for 20 years. I just spoke with eBay's customer service trying to get everything transferred to me and they and they said I cannot change his ss to mine (as he passed away). I was wondering if anyone knows...

fees on shipping

Now that we have better internet controls like calculated shipping which wasn't available when Ebay started, why don't you just have calculated shipping on all orders and only charge selling fee for the cost of the item. It is unfair that Ebay takes ...

Resolved! Switch from business to personal keep listings?

I recently had to dissolve my business license and EIN number. I found out I can’t change my eBay store from business to personal so I have to start another account and store so I can continue selling as as personal. I don’t want to have to relist ev...