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Full Disclosure.....

Would informing buyers of seller cost be a violation of Ebay policy if added to thebottom of description on listings/templates?

EbaySellerFees.png

Customer refund for undelivered item- item received later

Hello.I have been experiencing delays with the USPS. Even though I shipped an item USPS Media Mail (as indicated in the listing), I had a customer file a claim with Ebay after 13 total days after the item shipped. The item was in the USPS system and ...

User avatar by Adventurer
  • 314 Views
  • 4 replies
  • 0 helpful

I Thought Interest in my Item Increased its Position in Search Results

Guess I was wrong. After 1-1/2 days, my 7-day auction had 53 views and 2 watchers. Today, after almost 4 days, it STILL has 53 views and 2 watchers. I tried finding my item using a different computer, and couldn't find it among the first 200. Interes...

Suspect re-shipper address fraud

Recently guy in Russia wants to buy computer memory. Sorry I do not ship international. Three or more emails requesting, sorry no. Next day he buys with a shipping address in Delaware. Okay I know this is going to be an issue, buyer based in Russia b...

User avatar by Thrill-Seeker
  • 3071 Views
  • 58 replies
  • 1 helpful

Online auctions sure don't work in favor of the buyer (or the seller for that matter).

I've bought a few things to resell from online auctions in my area, but man, they aren't fun. 1. Shipping only. Some places only ship. Very large and heavy item? Forget it, unless you want to pay $50 for shipping on top of the item. 2. Dimly lit phot...

Resolved! Buyer returned an item claiming it was broken, but it was received back to me fully functional

A buyer returned a camera I sold, saying it did not power on, even after charging the battery. They made the return claim within about 3 hours of it being delivered per the tracking info. Since it was a "defective" return, it was auto approved and I ...

Proactively warn your buyers for potential delivery delays!

I'm posting this as a reminder to all sellers that if there is a newsworthy issue going on that could potentially cause shipping delays, that you should always proactively message your buyers and let them know before you ship or when you ship on the ...

Seller Performance Policy Question-Cases Closed Without Seller Resolution

I am hoping that someone will have some actual insight into this issue. I currently have 3 defects that are affecting my cases closed without seller resolution category under my seller performance review. I called Ebay and had one of those defects re...

Ebay "Return due to Defect" is so broken

As a seller, I am always following the rules on Ebay, and I was trying to be the best seller I could, if anything was wrong I will instantly refund the buyer. No problem with that. What happened a couple weeks ago was something I never experienced. S...

User avatar by Adventurer
  • 1284 Views
  • 13 replies
  • 1 helpful

How to contact a buyer by phone. Buyer not responding to emails

Hello all. I recently sold my BMW to a buyer here on email but the buyer hasn't made the required deposit and is ignoring my emails. I just went through this earlier with a non paying buyer(same BMW). Is there anyway to get a phone number to call or ...

User avatar by Adventurer
  • 415 Views
  • 15 replies
  • 0 helpful

Resolved! BEWARE SELLERS - eBay engaging in fraudulent acts

A week ago, I just had someone change their mind about an item just after I shipped it. I have a posted policy that I DO NOT ACCEPT returns. Now the eBay buyer protection policy is one thing -- that's okay, obviously. But this guy was complaining tha...

User avatar by Adventurer
  • 1908 Views
  • 43 replies
  • 9 helpful

Is this a scam?

I had an item listed for $1000, local pickup only.Somebody bought it, and the money showed up in my Paypal account, though it was on hold.But then they messaged me that they were far away and couldn't pick it up, but they would pay for shipping, "no ...

User avatar by Adventurer
  • 588 Views
  • 54 replies
  • 1 helpful

Payment not received

I have a buyer who sent me a picture of her page showing she paid but eBay has her marked as awaiting payment and it is not in my PayPal account. She claims the funds have left her bank and she thinks I’m lying but I have no idea where her money is. ...

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