Selling

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Excellent Customer Service from Foreign Call Center

I'm assuming eBay used a foreign call center to call me back. The employee was able to assure me an invoice had been revised and credit me for an eBay label on a package I retrieved from the post office. USPS was not able to do this, as package recei...

Resolved! Designer Name Packaging listing query?

In the past, I believe that eBay had banned the listing of Designer and Brand Name packaging for sale owing to it being used to aid in the sale of counterfeit goods. Has that ban on such listings been lifted?

Defect late delivery

For the second time in a few days, I have a defect for late delivery. I post within 24 hours and have proof of postage. The response to my appeal against the defect is automatically generated: "We cannot remove it in this instance, as it is an indica...

Resolved! Question on selling (May Involved scammer)

So recently I received a offer for my item and it was very reasonable. I only ship within the United States. The Buyer's location is in Austria. They said, "I am interested in buying your item as a gift, shipping within the state, Please accept my of...

Easy way to find State taxes collected summary? For Schedule C

Tried to find the easy way to see it on eBay or PayPal, but couldn`t find such information. Please help.

Sellers beware: Ebay lets buyers open INR cases earlier than your listing's estimated delivery date

Fellow Sellers, Please beware of the following situation: Ebay INR case: 5238040680 Item sold to Norway (from my seller account) on ebay.com. Listing settings: 30 BUSINESS days handling time + International Standard Shipping - the extended handling t...

Cancel a shipped order?

I printed a label for this item and planned on dropping off at fedex today. Buyer opens a return request in the middle of the night stating “I dont want it anymore”, Buyer CLOSES the return case 30 minutes later and does not message me anything. I kn...

Resolved! Does seller refund original shipping cost for damaged item believed to be caused by buyer?

I sold a collectible pyrex bowl. Shortly after delivery, the buyer requested a refund, saying the item was damaged, accompanied by a pic of the bowl busted up into dozens of pieces. It looked like it had been thrown against a brick wall. I was stunne...

Sold and printed shipping for wrong item

I miscounted the number of items I had and packaged and printed shipping for the wrong item. How do I cancel shipping (USPS Priority) and cancel the sale?

Concerned re cancelled bid

Hi, I wondered if someone would give me advice as I’m new to selling.An item I posted for sale has just had a bid cancelled.There were only two bidders and one of the bidders didn’t have much in the way of reviews/history. It was odd that they went f...

ebay bug? Unable to enter a reason when cancelling a bid for another reason

We tried cancelling a bid for a specific buyer as we sometimes do when someone based in a country we don't ship to gets through the buyer restrictions we set up. We clicked on the cancel for "Another Reason" button and were prompted to enter the reas...

International delayed delivery due to corona19, Ebay giving buyer refund but items only delayed

We have multiple cases of buyers not receiving items that were mailed on time but then all international orders were delayed due to corona19 so now the buyers are filing cases. We can show shipment and tracking to US location but since they have not ...

Free listings GOOD idea end current watcher ones, Relist Later shake things up to make a sale?

My listings sit there like a dead lox! Over and over watchers watching what?Not buying for all the item’s watchers...& hits on so many Other items... Good or bad idea to use my free extra listings to end Current items and after few hours relist same?...

USPS - Informed Delivery

i recently shipped an item to a customer and tracking says it ended up "out for delivery" and "awaiting delivery scan". i shipped it on May 18, on May 21 it was "out for delivery", and later that night it was "awaiting delivery scan". on May 22 there...

Customer service

With the high unemployment rate in this country due to covid, the fact that we are paying for terrible customer service based i belive in the Phillipines has become unbearable. I think the time for a change is now. We need to be more public, let the ...