Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer wants to return wrong item

I had a buyer purchase some pottery barn scallops seashell pillows about 20 days ago. Yesterday, I received a return request from them saying I sent them the wrong item (I sent starfish pillows instead). I am 100% positive I didn't send them that bec...

Resolved! Saved searches no longer appear on Advanced Search page?

Today I see that my saved searches no longer appear on my Advanced Search page. And it doesn't appear they have just been moved somewhere else on the page.Is anyone else finding the same issue? FYI, I am using the Edge browser on a PC.Maybe it's a gr...

Dealing with Damaged Returns

A buyer recently requested a refund for a phone that "didn't match the description" because it had "too many scratches." The phone was refurbished with a brand new display and only had a few small scuffs on the frame... Anyways, I received the return...

I Appreciate the eBay Fee Deferral, but it would be better if...

I Appreciate the eBay Fee Deferral program. It certainly helps during these hard times. But I'm afraid that putting off March's fees and adding them to April and May (50% each month), might make a bad situation worse. Most sellers are feeling the maj...

Resolved! Offered $599 for a $430 item

So I know that this is meant as a goal for a scam. I was offered $599 for a $430 item I'm selling. Going to ebay.com (not through the email I received), I see the offer as being real. The scam comes in with the buyer wanting me to send him my PayPal ...

No return policy question

Can somebody explain to me why a seller, with perfect selling score, 100%, would have a no return policy. I'm sure there are a few reasons but IF the buyer spent a lot of $$ on an item and justfound it not to be what it was in the picture or just doe...

Bidder with BAD feedback but rated 100%

I've had several bids on an item I am selling where the buyer shows 100% positive, but reading the feedback shows over 50% of the positive feedback had statements such as "Terrible buyer!!! Won the auction, but didn’t pay or respond. Beware!!!"Do I c...

USPS Priority Medium Flat Rate shipping option

I usually sell and ship using USPS Priority Mail Medium Flat Rate Box, but is no longer a shipping option. Does anyone have any insight why? Thank you.

I have used "webinternet" .Need i pay for everyone double listing to eBay ?

Resolved! Storewide Sales. Does the discount apply to shipping costs?

Every item in my store is 20% Off. Does this apply to shipping too?Thanks ahead of time. Hope you're all keeping healthy

Seller: Items for Sale page shows 0

My Items for Sale page shows 0 items in some browsers but in IE it shows the items. Does this mean people with Firefox / Chrome are not seeing items for sale ? Is it down to some browser plugin interference ? https://www.ebay.com/usr/eco-hygge

Is it ok to say this..

Hi all, Is it okay to say "Check out my similar listings in my store" in the items description? TIA

We found the following active content in your listing: Javascript.

Hello, Following javascript gets automatically added to my listing even though I remove it by clicking "Fix Now" button or manually remove the script tag. But I save my listing and in 10 minutes or so if I edit the listing I see the same script auto ...

Offer made on item I listed less than 24 hours ago

I listed an item as Buy it Now only less than 24 hours ago. I currently have 3 watchers on it. Someone offered me less than 50%. (which I would have countered) I declined the offer telling the buyer I wasn't taking any offers at this time since I had...

Having problems listing items. Please help.

For years I have had little problems with listing and it takes a lot of time to correct them. Why do the following happen and what can I do about them?1. When I list a "similar" item, why does it take more then one click to delete the photos?2. Why d...