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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

How To Have Wrongful Negative Feedback Left Deleted

I recently had a buyer say an item didn't work after they received it.. I understand something can happen after its shipped and the item gets broke etc.. The buyer messages me and says I'm an irresponsible seller and I sell junk. Then leaves the same...

Account limited

Ebay has decided to limit our account based on someone or something deciding that we had not uploaded all our tracking information on all our orders. However, I can't get ahold of anyone to find out which orders they are talking about because when I ...

Auction won, but now the seller is backing out because it sold too cheap for him. Grrrrrrrr

I sniped some collectibles recently for about $100, they can probably be sold off piece mail for $300. So I decided to snipe the auction and I won for $100. I paid instantly and then 20 minutes later I was refunded and got a note saying the item is o...

Price gouging for Minnie Mouse The Main Attraction Ear Headband Mad Tea Party

Im totally shocked, is this an Essential item?

Disabling the "guarenteed by"...

I am very good about shipping within a day, but is there any way to shut off the "Guarenteed" by so and so day on Fast/free shipping? Covid and usps has been making it so packages show up atleast 2-5 days later, even with 2 day priority. I know ebay ...

Resolved! My buyer needs an invoice

Hi, from the start Im really concern about one of my buyer because first zero feedback (I know its okay but some of the scammer has 0 feedback) second his location is in US even I located in Australia but he have an Australian address, and lastly I s...

Paypal Unauthorized Use Chargeback - Do I need to do anything?

This is a posting ID Buyer purchased $70 item (toy) on 4/13/20Printed Ebay label and shipped via USPS Priority Mail on 4/14/20USPS Delivery Confirmation marked as Delivered to buyer on 4/16/20 Buyer opens Paypal Unauthorized Use Chargeback on 4/30/20...

Negative feedback "Mail was slow"

I mailed it very next mail pickup after payment. I hope she is intellectually honest enough in her life to feel she should be held responsible for the actions of others, however, I doubt it.

Buyer sent a request for a package they refused to pick up

I sold an item (a watch) on March 15, and put it in the mail, that day (USPS). The USPS attempted delivery on March 18, could not leave it, and left a notice. The buyer is just now (May 1) saying they want a refund because the Post Office misplaced t...

Anybody mailing items USPS First Class from California to East Coast Having their packages routed to

Anybody mailing items USPS First Class from California to East Coast Having their packages routed to Hawaii? 5/1/2020

My listing was removed because of Covid-19 policies

My listing for a handmade specialized face mask was removed 3 weeks ago because of “Covid-19 policies”. Customer service informed me that they would not be listing anymore face masks and others would be removed. Today I check and someone is selling t...

Resolved! New York State now requires you to wear a mask in public including fabric masks LIFT THE BAN EBAY!

So now per Andrew Coumo if your in New York State and your in public you must wear a mask and yes, this does include fabric masks. Fabric masks are completely washable. Your not going to catch a virus from the mask. Your going to catch it from someon...

I entered the wrong amount on a partial refund...

I entered the wrong amount on a partial refund. How do I correct this or delete that partial refund, and issue another one? Please advise...

EBay Q1 Results

EBay's Q1 Results are in. Overall revenue down 2%Marketplace revenue down 1%GMV down 1%Active buyers up 2%Managed payments processed 14% of GMVStock price now exceeds pre-covid priceHow does that match up with your experience as a seller since Decemb...

Complained about eBay allowing buyer false claims

As a buyer on Ebay, I get no help if I file a complaint. I have to file claim with PayPal to get my money back.As a seller on Ebay, many times I run into a bunch of idiots who file false claims to get money back. Ebay always gives them the money back...