Selling

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Customer Support Team

How do i Request a call from the Customer Support Team

Is it only me or are other sellers been getting more and more, "High Bidders, But Refuse To Pay" transactions. Sellers do not only lose that sale but the amount of money they get - assuming watchers haven't moved on - can be significantly less. Anoth...

restricted item

Has anyone else had repeated problems selling Black Americana that isn't offensive and having Ebay pull your listing off? It has happened several times and they were benign salt and pepper shakers. Before I listed I checked and they were selling by o...

Manage BBL page looks all weird

It's been like this for a few weeks at least. At first I thought it was a classic ebay breakdown and the page wasn't loading correctly. I'm beginning to think that this is intentional and a new design. It looks less clean to me looking like as mentio...

Resolved! Shipping Label Cost Problem

There is a seems to be a big problem with the cost of a First class label. I know there is a new surcharge on all USPS shipping. That is probably part of the problem I just paid more for a label than the total sale of the item and shipping. Has anyon...

Buyer doesn't get charged for shipping costs

I've had this happen a few times already. When I sell my items. I always have it set for buyer pays for shipping. But ebay never sends enough to my paypal account on top of the winning bid to cover the shipping costs. And I always buy the label thru ...

Broken fishing rod?

I recently sold a fishing rod that was fine when I shipped it. The buyer says it arrived broken. I told him if he sent me a picture of the broken rod i would refund his money and the cost of shipping which he paid. I have received no picture and he i...

Concerned about a possible shady buyer...

I have an interesting dilemma that popped up. I have a game I'm selling that I see goes around 40-60 bucks on ebay. Suddenly toward the end of the auction, two new members start a bidding war on the item and make the price go up to around 220 bucks. ...

Did not see buyers message to change shipping address

Hello all, This morning I had an international buyer purchase an item, then promptly message me to change the shipping address. I did not see this message. A few hours later, my fulfillment partner shipped the package.The item is of minimal value, bu...

Vacation hold

Does anyone know if you can extend the time on time away. I go away for winter months and use to be able to put my store on vacation hold.

Can't complete check out.

Seems to happen a lot lately. Along with buyers canceling in general.

Giving credit where credit is due ... eBay's assistance on an INR claim!

Well congratulations Mr. Lincoln, after several years and several thousand transactions you finally get to process your very first INR claim!!! "Okay", I said. Here's what I did: 1. Checked the Claim details2. Checked the tracking history on the Orde...

Where to get fancy description templates?

Hi, i see many sellers have beautifully designed descriptions and they use it in almost all listings? is there an easy way to list with a good looking description?

Chicken scented face mask from Jack in the Box.

A friend of mine told me about these. Because of the very limited quantity available, if i was able to get one i could easily sell it on ebay... Chicken scented face mask from Jack in the Box. I was able to get 3. I'm not sure when i should list them...

How to find an order from 2018-2019

Hi Everyone! I was wondering if/how it's possible to find an order from 2019 or even 2018? I tried looking at the "All Order" tab, but that only goes back 90 days. Is there a way to look back further than that? Thanks!