Selling

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Wrong Image in Search Results

I sell products that are available in many colours. The main image for a listing is a composite of all the colours; when a buyer selects a colour the image changes to the one associated with the chosen colour.Since yesterday, the listing main image (...

Helllllllllp! How can you get a LIVE customer service rep on ebay now? Help!

Buyer in China purchased a projector thru ebay global shipping. Two + months later it has not arrived. I explained sellers are not responsible for shipping or refunds thereof when items are shipped thru global shipping. I suggested he contact ebay di...

Ebay's Money Back Guarantee

Hello I'm new to the discussion boards but here's my issue. I recently had a brand new in the box sealed $500 HP Smart Tank Printer returned to me from a buyer saying that it was defective and he couldn't hook it up to his WiFi. I got the item back a...

Buyer opens request for item not delivered but delays are due to COVID, what can I do to?

Hi,A buyer has recently contacted me about the item not arriving yet, so I explained all issues going on due to COVID and told him I could open a claim at the post so the item would be located and delivered for sure. Buyer said ok. Some days passed a...

My Buyer hasn't received the package! What can I do ?

I sold an item and shipped the package out the next day but it's been 2 weeks and I don't know what happened to my package. Buyer hasn't received it! The tracking status says "Tracking Provided" ---NOT "in transit" or "out for delivery"! Could it be ...

Scam or not?

I was selling something on here. I got an offer on this item and I was selling it for 35 dollars plus 10 dollars for shipping. She offered 50 for everything. But left a note to text her i did. Everything was normal and I gave her my paypal email so s...

Smells Fishy

Buyer claims to have paid for item and that his payment is pending. However I received an email from paypal stating the buyer has cancelled the payment. I told the buyer this and he claims it's still pending on his CITI card. I have no proof on my en...

Appeal a decision as a seller

I'm frustrating with the nonsense ebay decision in favor of buyers even the buyer admitted they made a mistake. I have two case closed without seller resolution affecting my defect rate. The first case, I sold Samsung S8 Plus LCD $95 buyer requested ...

344+ ITEMS SOLD IN MY SHOP THAT I DONT EVEN HAVE LISTED!!

Got up this morning to alot of CHA-CHINGS! And it isn't stopping. It appears that sales are coming in for a 6 pc. wicker patio set that do not have listed and it's going for $16.22...free shipping. Wow! Called eBay and cannot speak with a human. I am...

Selling to scam artist

Just a heads up if you are a ebay seller of MLB Angels baseball cards . I recently got burned for $175 from eBay buyer (has possibly two accounts).viking7833 Buyer received card damaged the corner asked for a return. I gave him my correct address . T...

Does any one know what team this jersey for

I won an online auction does anyone know what team is this jersey. ThanksJeff

I cant afford you any more. 23 years on ebay and all I have to show for it is a $50 coupon.

I have been with ebay since 1997. I have gone out of my way to adhere to policy, and be a good ebay community citizen. I am just a regular guy, trying to get by in life. This is not my business. I use ebay to sell some older items to try to recover s...

How you solved this? "Seller performance is Below Standard"

Its been many years I have sold anything on eBay. I wanted to sold one item (hair clipper) and got this error message. "Your limits can't be increased at this time because your seller performance is Below Standard. Please go to your Seller Dashboard ...

Quarterly Ebay shipping supplies to store members

Looking for how to get the store quarterly $50 from Ebay supplies link. Appreciate the help!

buyer opned not received claim...usps shows delivery 3 days ago

i had a buyer open a claim on me saying she never got her item but tracking shows delivery 3 days ago. I know sometimes this happens because usps makes so many errors, but her item was shipped. it will probably show up in a couple days (had this happ...