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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
  • 334 Views
  • 0 replies
  • 24 helpful

Buyer invoked eBay Guaranteed Delivery

This is the first time I have encountered this as a seller. My buyer bought something last week and I shipped it out the next day, which is within my one business day handling time. Due to covid-19, all my packages and I'm sure yours are getting hung...

Will we ever have a Seller "Bill of Rights"

I give up,no returns means nothing,getting a return with a different item means nothing,sir charge for a return dispute means nothing,sorry have to go and work on my website,it use to be some much fun here,not anymore, 27 year seller,ps remember Sell...

Tracking not happening? Shipped 3 items Monday and still not showing received at PO

I brought 3 items to post office Monday (First Class, labels created directly from eBay). Tracking on all three is totally missing - just saying that label was created but nothing about being received by usps. I can understand maybe that my post offi...

Why is my Coffee Body Scrub being blocked due to Price Gouging Policy? Ridiculous!

I am listing 16 Oz. and 19 Oz. jars of coffee body scrub, store bought, and had no problem listing them, yet when I tried to revise the listings, I got warnings that I could not list them due to Price Gouging Policy. I didn't know these were urgent n...

Combined Shipping - Got to be a better way

The most frequent issue I face as a seller is the question of combined shipping. Ebay really needs to make this process easier for the Buyers. I don't know how many times I've explained the process to a potential buyer, but they give up and end up pa...

Ebay just restricted my account for 30 packages that were stolen from me.

I had 30 packages stolen from me directly from a USPS location in Graham, WA on March 16th. I dropped them off inside the drop box, INSIDE the building. None of the packages were ever scanned in. A couple of weeks later I see ebay user list some of m...

INR Case Opened- Buyer Not Responding

A buyer opened an INR on April 17th. This was early on when I was trying out the first class stamp shipping due to the low price point on some items (I have since switched to FC Package- can't take the unknowns...) I replied on 4/17 and followed up o...

User avatar by Scout
  • 1689 Views
  • 13 replies
  • 0 helpful

How many international sales did I make?

Is there a way in the Manage Orders page that I can find out how many of my sales are from international just by looking at the list? I don't want to have to click into every order details to see if it's international or not. That will take forever t...

Seller Update: Masks, Hand Sanitizer and Wipes now banned?

https://community.ebay.com/t5/Announcements/UPDATE-Important-information-about-listings-associated-with/ba-p/30734312 I kinda get the masks, but Hand Sanitizer? Disinfectant Wipes? Seems a little over the top/big brother. Those are normal everyday su...

User avatar by Rockstar
  • 5498 Views
  • 210 replies
  • 6 helpful

eBay Seller Protection for Shipping? & Also, COVID-19 Seller rating forgiveness thing?

Years ago, eBay used to have better seller protection for sellers. As long as the item was shipped with tracking, we were considered as having done our part and if the package was lost or whatever in transit, they would refund the buyer, but not hold...

"Delivery estimated" and Shipping and Handling times are wrong - ?

I changed my S&H times before vacation to 10 days so I wouldn't get dinged for late shipments on items purchased.. I just changed all the listings back to 2 days shipping and handling, but the items now show "Delivery Estimated between Wed. May. 27 a...

User avatar by Trailblazer
  • 340 Views
  • 4 replies
  • 0 helpful
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