Selling

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Buyer starts incorrect/improper return request.

First off, a disclosure that I'm not a full-time or frequent seller. I'm just a guy who declutters every once in a while.Anyway.A couple of weeks ago I listed a "not cheap" (MSRP is $890ish, although nobody pays MSRP) watch. Took tons of high quality...

Listing is not visible after 24 hours

Hi I have listed my items 24 hours ago and there is no update from ebay. It was listed successfully and i saw the message as well in the pop up. But. now it was not in the draft or Active seller sections. Neither i get any update from the ebay as wel...

Buyers scam??

I keep getting offers on my listings almost all of them say something like “hello seller please kindly accept my offer and text me on....” them usually says they have questions or want more photos. I had accepted 2 offers And only messaged them on eB...

As a seller am I completely out of options?

A buyer purchased my iPhone a few weeks ago which was stated to have had a damaged screen and needed a screen replacement. However, the buyer submitted a return request with details stating that the phone is now shutting off completely by itself with...

Back to normal? It had to happen.

After 2 solid months of improved sales, it seems normalcy is settling back in. 5 days - 5 buyers. Still a decent week since 2 people spent. Just wondering how my final 7 weeks will be here. I will NOT be signing up for managed payments. A long, long ...

Buyer claims corroded batteries in an 18 year old sealed collectible toy

A buyer bought an item from me that is a collectible and sealed in its original package. The manufacturer packed the toy with batteries and as most people know, batteries that old can either not work or be corroded. This guy opened a claim to return ...

Seller passed away..

Good day everyone... Please if anyone can help me, a seller has passed away. I do not have his login or password.I cannot find any contact to notify. He has listings up. I have to get the account closed.I tried to find links, numbers and an email. No...

Anyone else notice a significant slowdown starting last friday?

Not sure if it's the holiday or lockdown aftershock but for some reason the traffic and sales dropped almost exactly in half starting last Friday. Before this all started many of us sellers on here suspected that ebay was mysteriously "throttling" ou...

Buyer paid me, but didn't pay for shipping yet. Has not replied. Not sure what to do.

I'm a bit confused on what to do in this situation. So I had a buyer purchase an item I had for sale, but he did not pay right away. At the end of the 2 day mark he paid, but selected local pick up for shipping. He is not local to me. He messaged me ...

Ebay return appeals process is a complete nightmare

Fun return / appeal story here: So a customer of ours purchased a fuel pressure regulator in April. No problems there. They then bought the same thing in May and as soon as they got it they started a return on it saying "I didn't like it". The return...

How do you know if your listing has an ebay plus badge

I've been receiving about changes to make on my listing to see and reap the benefits of the eBayplus badge. I've done that and it's been some time but I don't see any changes. How can you find out which of your listings currently have the ebay plus b...

Send Offer on desktop is no longer working as eBay changed interface today

Today, eBay made changes again, and Send Offer button is missing on desktop (it works on a tablet/mobile version). I guess it`s permanent?

Seller Protection

How do you protect yourself as an honest seller on Ebay? Dishonest buyers get away with everything, costly to the seller, who is honest. I've had enough, 64 years old, I don't need this anymore. Best wishes to all you honest Ebay Sellers.

Impressions & Sales Drop

I expected it once the lockdowns from the pandemic were lifted, but wow. A drop of more than half over the last 10 days or so. Anyone else experiencing this much of drop? Got me wondering if eBay could be playing games trying to get me to increase pr...

When do I get Top Rated seller 10% off final value fees？

This month 20th May I won Top Rated seller and get Top Rated Plus seal,But I noticed that still charged final value fee,Isn't it get 10% final value fee immediately?Is next month?