Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Heads Up If You Sell Trader Joe's Products

Apparently TJ's changes manufacturers at times for their products, so when you replenish your inventory you might want to verify that the nutritional information of your latest batch purchased is the same as what you have in your listing. Example: TJ...

How to set US only as default for buying

Buyer is obviously foreign, shipping address is in the US. Safe?

I just had someone purchase my item at full listed price ($125). The buyer has all positive feedback for over 1000 orders. The payment was received through PayPal and it is on hold since I am a new seller. However, something seems off. The buyer is o...

I just sold an item that was already sold, because Ebay changed my quantities, NOW WHAT??!

I thought I found all the items with the quantities changed from this debacle we are currently having. But no, I just sold something that I should have had a zero quantity, because it was sold out a few days ago. Now what?? If I cancel, it will be a ...

How do I pay Final Value Fee and Shipping Fee out of the payment Buyer made?

I recently sold an item and the buyer received it. I received the bulk of the payment in my paypal account minus tax and paypal fee. The bulk of the buyer's payment went straight to Paypal without the FVF and Shipping label being deducted from the pa...

Paypal and ebay fee's question for my balance.

So I am still pretty new into selling started in AUG19. When I go into my paypal account for shipping it shows deductions for shipping from my bank account and when I go into my bank account it also shows the deductions. AM I being charged double for...

Resolved! Item was purchased. Can I Add Global shipping now?

I listed an item that I thought had GSP enabled but it did not. Item was sold to someone outside the country. Is it possible to add GSP to a sold item? I assume it is not. Now what is the best course of action? Cancel or re-list?

Error, automatic update the quantity after I revise the listing

I was trying to revise the price for my item.After I revised my listing, the quantity of the item increase randomly automatic. System GlitchItem that was previous sold suppose to be zero quantity but the quantity increase back to the original number ...

Getting very scared. I am a new seller any advice would be greatly appreciated!

Hi, I am a new seller on ebay and recently sold my first few items. I listed 3 webcams and I sold them as a pre orders, I messed up and put the handling time too short, so when the items arrived to me, the shipping was already over due by a day when ...

Need ebay customer support to fix a INVALID SHIPPING FEE glitch on creating an invoice

Getting the following message when trying to create an invoice and there is no way for me to contact Ebay to fix it."The following must be corrected before continuing: Invalid shipping fee: Please enter a shipping fee of US $0.00 or higher."

send offer feature

Over the course of the past 2 days I sold 5 books from the Send Offer feature. I make an offer of the amount I would accept if the customer made me the offer.

Ebay Is Guaranteeing Media Mail Delivery in 5 days when I have 2 Day Hamdling?

I had a buyer purchase an item being shipped media mail from Rhode Island to Missouri. I have a 2 day handling time set on all my listings. I will be shipping it tomorrow but I still see no way Ebay can Guarantee delivery media mail by April 25th? Ca...

No Activity / Reserve not met - Help!

Hello, this is my first time selling items on ebay---I have listed 3 items that are very much in line with other prices listed on ebay for the same item, and very popular items, and i received hardly any activity at all. It says i have 3 active aucti...

Fees History

I don't sell much on ebay. Usually, stuff sells quickly. Someone asked me a question about an item I listed months ago. Didn't realize it was still listed. I want to know if ebay is charging me for keeping it listed. There must be a link that gives a...

Resolved! VeRO Violation for Images From the eBay Catalog

Last week, I received an image VeRO violation for using an image auto populated from the eBay Product Catalog. I messaged eBay for Business and their response was to contact the VeRO team by email. They never responded to that email. I rarely use the...