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Forum Posts

Trouble with Removal of Listing and Payment

Hello!I am having trouble with a listing of mine. Apparently, eBay has removed my listing after it was sold to someone. There was a message under the removed listing that said go to messages to find out why, but there is no explanation in my messages...

blu-ray discs, no cases

I am working with a guy to buy his large collection of blu-ray movies. He has a ton of them in envelopes but no case. He wants the same for those as the ones with a case though says he'll make a deal for a large sale. I did a search of Sold listings ...

User avatar by Rockstar
  • 1737 Views
  • 23 replies
  • 0 helpful

Partial Refunds for Buyers - Good or Bad?

Hey all, On my selling account, I have a Buyer who received their item and claimed that USPS damaged the package. I accepted the return and as a Top Rated Seller I have the option to give a partial refund for items returned with damage. I'm wondering...

Resolved! When Buyer hopes they've gotten something of HIGH value because they didn't read DETAILS

I sold an icon for $50. I knew something was odd when the buyer contacted me 5 times in the 24 hrs after he paid, asking me if I'd sent it yet and whether I was going to send it.I spent several weeks trying to find out the language inscribed on the f...

So, how does case end when buyer opens after you've refunded them 50%?

As the title said- buyer purchased, ruined the product rendering it unresell-able (after market vehicle part) after opening a 'does not fit' return. I was fine with buyer stating 'does not fit' (although 11 years and 500+ sales says otherwise) so I r...

Question about selling after July

If I can't get signed up for managed payments by July, will I just no longer be able to create new listings or will all my listings be removed? I'm wondering if my current listings will be permitted to stay in my store and be purchased?

Making offers and wanting you to text them

I just started selling on ebay again after being gone for many years. Things have changed. I have been getting offers made and they want me to text them to answer a question. Seems suspicious. Same wording but different account and phone number. Is t...

Today's sourcing adventure...

I don't often find an auction that I really, really want, but a few days ago I did. It was ending today in the afternoon. I was feeling all sorts of anticipation which increased the closer it was to the auction ending. I reviewed the listing 3 hours ...

I'm on vacation in Aug. Is there a way to tell buyers?

I have several "BUY IT NOW" items listed. I will be away for a week in early August. Is there some way to let potential buyers know so I am not getting people asking where their item is?In other words, is there some way to add[without going through e...

Not so good feeback?

I've been a seller since 08, but as of recently , I've upped my items to sell .So I've noticed customers who are unhappy with an item that's either broken from shipping or slightly damaged as one person stated, what I don't understand is before allow...

User avatar by Adventurer
  • 195 Views
  • 2 replies
  • 0 helpful

I was told by ebay agents they put in a request for invoice deferments and would be notified

Fist one was two weeks ago after i refused a refund that was several days beyond my 30 day policy. When i refused based on policy, ebay basically forced me to refund her while my sales dropped off significantly. I was told then the by the agent they ...

Buyer wore flip flops for almost a month, then left neg that they were rotten

Delivered brand new with tag flip flops on 6/23, no issues. Then, after almost a month of wearing, on 7/14 I got a negative that they were "apparently rotten and came apart".Obviously, this is the buyer`s issue (he also left another bad feedback to a...

ebay Shipping Supplies Coupon-Padded Envelopes Not Offered

Only the smallest of the 3 sizes of padded envelopes are offered in the ebay Shipping Supplies store, with the smallest on pre-order. There is no information on whether or not the two larger sizes--they are simply not in the store. Does anyone know t...

User avatar by Trailblazer
  • 328 Views
  • 9 replies
  • 0 helpful

Ebay seller fees on returned item

I’m having a problem i was charged a final value fee on a returned item and I can’t get a hold of anyone there customer service sucks so bad

User avatar by Adventurer
  • 223 Views
  • 2 replies
  • 0 helpful
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