Selling

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is there a way to see my sales beyond the last 60 days?

I use the old seller's page (seems easier to navigate, but maybe not) and am wanting to see my sales from the past, but the only option i can find just goes back 60 days. is there any other place in the account area where i can see further back than ...

Shipping Carrier Speed during cornavirus is affected

I have a question about shipping durning the Coronavirus Pendemic. I have customer wants his money back because he has claimed that he didn't receive the item. At the same time USPS tracking information saying that its in transit to customer. I have ...

$6 Return Shipping Credit (Seller Protection)

I forget, if a buyer returns the item damaged, can you apply to get the return shipping credited back up to $6? If so, does it have to be a SNAD?

Buyer opened INR from January

Today a buyer opened an INR saying they never got an item they bought in January. The tracking no longer works so I have no idea if they got it or not, either way I don't understand waiting this long. They never contacted me about the item before now...

How to prevent Item Not Received Claims when buyers use Shipping Forwarders during Covid-19

Most sellers by now have figured out that selling international has a high likelihood of resulting in an Item Not Received case since items take months to get to their destinations. Due to this many sellers, myself included have suspended internation...

Help & Contact - Chat Session - Anybody Else Having Problems Getting Satisfaction?

I just contacted EBAY to try to get them to do a simple task that they had done for me several times before. They basically said that they could not do it and would not do it. Is anyone else having problems with this Chat Set-up situation?

Slow shipping due to Covid-19. Ebay refunds buyers even when shipped with Ebay Shipping

I had a buyer in England. I shipped his item and due to Covid-19 his item made it to England, then got stuck in English Customs per the tracking information. Buyer opens a claim and Ebay refunds him of course. I appeal the decision and get a response...

Resolved! "All Selling" Page

Hi- asking for some quick help please. I use to operate all my sales responsibilities from a page entitled "all selling". Everything on 1 page- active list, sold list, unsold list, scheduled list, promotion limits etc.- nice and easy and all actions ...

Negative feedback after a refund

I had a buyer in France who claimed he did not receive two coins I sent after a month passed. He didn't send any messages or anything, just opened a case. I promptly refunded both the same day. Today I look and see I have two negative feedbacks from ...

Resolved! Lost Package and Refund Issues

So back on March 9th I sold a laptop on eBay for about $400. I mailed the item the next day via USPS and assumed that everything would be normal. A couple of weeks later I received a message from the buyer indicating that they had not yet received th...

how to cancel a sold item that I printed shipping label for?

I sold an item and the buyer paid for it. Shortly after I printed the shipping label, the buyer requested I cancel the item sale for "reasons"(don't feel like getting into, it made sense, it was logical enough). So that's fine with me. However I alre...

Managed payments -

Hi ! I have an old CPU/ desktop will that work for managed payments . Thanks

More fake claims by buyers

another buyer made claim on an item and said it doesn't work. The photos ahows the item turned on and working. I do not understand what the hell is going on here with eBay. And he got his money back. They're nothing but a bunch of crooked buyers on h...

Sold an item and now buyer wants full refund

I sold a new wireless mouse to a buyer on 1/28/2020 and mailed it to him on 1/29/20 to his PayPal confirmed address. USPS shows it was received there on 1/31/20. On 2/28/20, a return to sender is processed because the buyer never picked it up. I rece...

This New Switch over

Anybody know about anybof this ?I don't feel comfortable with Ebay having that control like that over what I am doing ,this sound more like a Amazon takeover ..I am going to build a Web page and move on from Ebay .Anybody have a PPW With PayPal?This ...