Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Buyer doesn't want to pay

Hey all. I had a buyer that won an auction but didn't pay after 2 days and didn't reply to me sending an invoice. I opened up an Unpaid Item request, and 3 days later, they sent me a message saying they don't want the item anymore since they bought i...

I just PROMOTED ALL of my listings at over 6% and STILL can't find them

I went in and promoted all my listings - most of them just above the "TRENDING RATE" and after several hours STILL could not find them even on the 3rd page when typing in the first 4 words of the listing heading. Worthless. I just ended the promotion...

Resolved! NON N95 Mask sales could go BOOM through the roof!

Will the next millionaire be someone who produces custom decorative NON N95 masks? Listening to the news I would hazard a guess that facial masks and coverings will be recommended for some level of protection against virus transmission via infected d...

how to add a clickable link to my store ?

Hello,Please I want to add a clickable link in the description of my products so that buyers could get directly to my store and visit my other products. How can I do that ?

Global Shipping Program box is being "checked" automatically!

Seller beware! I opted out right from the beginning when eBay started to implement it (in my eBay settings) to be sure to don't use the Global Shipping Program, and ship all my international purchases myself instead. However, as of today May 1st 2020...

Resolved! How to suspend private trading

Can someone please advise me how to suspend my listings for the duration of the Covid 19 crisis? I am a private seller. I have hunted Ebay for answers but found nothing. Perhaps my fault, I don't know. If this Community enquiry fails I know I can "ch...

If they can screw with the seller interface every several months...

Why for the love of God can't eBay update simple things like order cancellations? An order cancelled 24 hours ago is still flagging "SHIP NOW-PAST DUE" at me.

How To Have Wrongful Negative Feedback Left Deleted

I recently had a buyer say an item didn't work after they received it.. I understand something can happen after its shipped and the item gets broke etc.. The buyer messages me and says I'm an irresponsible seller and I sell junk. Then leaves the same...

Account limited

Ebay has decided to limit our account based on someone or something deciding that we had not uploaded all our tracking information on all our orders. However, I can't get ahold of anyone to find out which orders they are talking about because when I ...

Auction won, but now the seller is backing out because it sold too cheap for him. Grrrrrrrr

I sniped some collectibles recently for about $100, they can probably be sold off piece mail for $300. So I decided to snipe the auction and I won for $100. I paid instantly and then 20 minutes later I was refunded and got a note saying the item is o...

Price gouging for Minnie Mouse The Main Attraction Ear Headband Mad Tea Party

Im totally shocked, is this an Essential item?

Disabling the "guarenteed by"...

I am very good about shipping within a day, but is there any way to shut off the "Guarenteed" by so and so day on Fast/free shipping? Covid and usps has been making it so packages show up atleast 2-5 days later, even with 2 day priority. I know ebay ...

Resolved! My buyer needs an invoice

Hi, from the start Im really concern about one of my buyer because first zero feedback (I know its okay but some of the scammer has 0 feedback) second his location is in US even I located in Australia but he have an Australian address, and lastly I s...

Paypal Unauthorized Use Chargeback - Do I need to do anything?

This is a posting ID Buyer purchased $70 item (toy) on 4/13/20Printed Ebay label and shipped via USPS Priority Mail on 4/14/20USPS Delivery Confirmation marked as Delivered to buyer on 4/16/20 Buyer opens Paypal Unauthorized Use Chargeback on 4/30/20...

Negative feedback "Mail was slow"

I mailed it very next mail pickup after payment. I hope she is intellectually honest enough in her life to feel she should be held responsible for the actions of others, however, I doubt it.