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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

can i get a refund for a laptop

The description of the laptop is lenovo thinkpad t410 with intel i5 5th gen 4gb ram @2.67 ghz 250 gb hard drive if the laptop that was,listed has a different i5 such as i5 1st gen can i get a refund for item not decribed i rarely buy laptops so was c...

Ebay sent me a wrong invoice

Hey all, Ebay had sent me a 90 dollar invoice for an item that was never sold but had the auction cancelled due to wrong item description. There is no one available to contact on the phone due to COVID19, what can I do to avoid being unfairly charged...

Packages never scanned at PO, now missing almost a week.

So I handed in 11 packages with tracking on Monday the 27th, it would seem they were never scanned into the system. They all show the beginning "tracking provided" and haven't changed since, indicating they haven't moved from the building since they ...

Why can't we give buyers negative or neutral feedback. Especially when they want to rip you off

We the seller's on Ebay should be able to give neutral or negative feedback if they deserve it??? I have 3 people who want to keep the fabric and get a refund That's theft!! I do free returns I pay return postage but they don't want to return item th...

1st partial refund offer declined, how to issue larger partial refund requested by buyer+close case

My first partial refund offer to the buyer was declined. Buyer wants larger partial refund, and to keep the item. How do I issue the larger partial refund, let her keep the item and close the case without seller resolution? I do not see the above as ...

Refunding glitch

For some reason I wasn't able to refund a buyer through the normal route through ebay, so I went directy through Paypal ad refunded the buyer. Now ebay is not recignizing the refund and is asking me to refund the buyer or send the item which is way o...

Why is ebay trying to charge me a listing fee to revise an item?

I just went to change my handling time because of the USPS delays with the wuhan virus. For some reason on 2 items ebay wants to charge me a 35 cent insertion fee when I try to revise the items. These are currently running items & all I am trying to ...

Retractions

I give up. Where do you view the reason someone retracted an offer? I've tried the ways I've seen shown and none of them are helpful. I had someone retract an offer on a fixed item. Where is this history eBay talks about??

N95 Face Masks ( and others ) Are Getting Listed FASTER than I Can Report Them !

@alan@ebay@trinton@ebay Search of N95 Face Masks: https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=n95+mask&_sacat=11905&LH_TitleDesc=0&_sop=10&_dmd=1&_osacat=11905&_odkw=n95+mask&rt=nc Search of Generic Face Masks: https://www.ebay....

What about sales tax with cash payment with local pickup?

Hey all wondering if anyone knows how the sales tax is handled when the buyer is local and paying cash upon pickup?

I think eBay is edging out others....

I tried to buy some trim ( sewing stuff) amazon is out of stock but eBay has it.. I hope eBay appreciates its sellers thru all of this.

INR for 195 Day old sale

Well, it isn't exactly an INR because they can't be filed passed 90 days. Nor can someone file it in Paypal after 180 days. So I'm good with protection. But this buyer just messages me for the first time saying they didn't receive their item yet... t...

Vendors listing items as located in the USA, but shipping from china

Been noticing a trend lately: vendors in China posting listings to eBay USA, stating the the items ship from various U.S. states to show quick delivery estimates, but in reality, the items ship from China, and are generally very late- sometimes by a ...

Buyer says they didn't receive item

I sold AirPods to someone, did my mailing through eBay, tracking says it was delivered. I got a message saying he has a camera and it wasn't delivered. I encouraged him to contact is Post Office to find out what happened. He says he needs a refund. I...

INR Dispute with CC through PP - Is there PP seller protection

Last week I had a buyer contact me about a package thats showed delivered. I have her the usual about contacting neighbors etc and having the USPS do a GPS track on the delivery. She lives in an apartment in NY and from a google search I can find tha...