Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Let’s give eBay thanks & have gratitude 🙏 where it’s due!

I’m in New York City in the midst of a raging pandemic in lockdown for 3 months or so, yet I continue to make sales on eBay. I can get to the Open supermarkets, drug stores & the open U.S. post office to ship out the sales!Thank you EBay in spite of ...

Photos disappearing from uploaded html

I have just recently started using Eselt which is a third party html editor. I write a blurb, add some photos and convert to html which I then paste into the Ebay listing. My problem is that my photos keep disappearing....has anyone else had this iss...

First Class package "Missing Contents"

I shipped a plastic cup recently, and it was shipped first class mail. The tracking shows nothing abnormal or damaged. The buyer sent a note saying the delivery person brought it, the package was ripped open and cup was gone. I asked for photos, but ...

eBay Feedback but no comments

I keep receiving messages stating to text information to phone numbers but I haven't responded to any of those...my problem is I keep receiving offers on my listing from people with 5-15 positive feedback but when you click to read on any of them fro...

Anyone else have an uptick in buyer fraud/dubious claims this weekend?

Suddenly, I've had more dubious claims from buyers in the last three days than in the last year. - It didn't arrive (despite tracking status "delivered").- You shorted me (despite the fact that I triple check everything).- They're the wrong size (thi...

(Question) Sellers limit/ Restricted item listing

Hello everyone, I'm a fairly new seller on eBay and i've ran into a few problems. First, after a few short days I read while trying to re-list an item (Sidebar, I was never emailed this like i'd read in the policies) that i've reached my seller's lim...

in the shipping options there is no PICK UP ONLY

in the shipping options there is no PICK UP ONLY i HAVE HAD A PROBLEM WITH MY LISTING FOR A SCHWINN TRICYCLE. ARE YOU ABLE TO FIX IT? AND COULD YOU PLEASE PUT PICK UP ONLY IN THE SHIPPING OPTIONS? THANKS

End Listings

“You have successfully ended your listing. The reason you selected will appear on the Closed Item page.” Every day I end a duplicate listing and every day it reappears. eBay is determined to list the item twice! How do I get the listing to stay ended...

Resolved! Canceling a listing reopen the selling slot?

Hey everyone, i've been here for a month now, i maxed the limit of 10 items to be listed in may, sold only 1 of them, now in june i got 1 new available slot to list something for sale. If i cancel one of my current listing (fixed price, not auction) ...

HELP! Too Many Cases and Late Deliveries

I need you advice, I don't know what to do, I have 10 cases now open, buyers requesting refunds because expected delivery date is reached while tracking numbers show that item is still in transit, I have many orders from April, value range from 40$ t...

Untrustworthy buyer - help !!

Hey everyone,I bought a clothing item from a seller, they said it was worn condition. However it didn’t state or show on the pictures it had green stains and bleach stains (small ones) but they were there. And it was never mentioned. The item also st...

Wish I could block my sales from buyers with 10 or less Feedback....

The current metric is you can only block at -1 feedback... which is worthless, as the bad actors just flip to a new account In twenty years of sales, I've only put five buyers on my block list, total... until this spring, when I've now added at least...

royal mail lost in post

While Tracking the Costa Rica item on eBay with our Tracking no. RZ301203475GB on Royal Mail it says as under : “Your item has left the UK and is now on its way to the destination country.” We have tried to visit costa rica post office website but it...

Help! Losing money from buyers regularly cancelling orders for no reason

Hi, I'm sure everyone knows that when a sale is made and processed through paypal, they charge a fee around 2% of the total sale price and not too long ago they decided that if a seller cancels or refunds a customer for any reason, paypal will still ...

Ebay Holds not a new seller

I have been getting all my sales held by ebay. I was told anything over $1000 is going to be held even if I am not a new seller. I even got a $167 sale held for 19 days. Is there anyway to get this fixed? Thanks